Morgan Taylor
Marietta
Summary
Dynamic Parts Counter Sales Person with a proven track record at Ocean Mazda Of Roswell, excelling in customer relationship building and product knowledge. Expert in inventory management and parts ordering, I consistently enhance customer satisfaction and streamline operations, leveraging strong negotiation skills to drive sales and support team success.
Overview
6
6
years of professional experience
Work History
Parts Counter Sales Person
Ocean Mazda Of Roswell
01.2023 - Current
- Managed parts inventory and ensured accurate stock levels to meet customer demands.
- Assisted customers in identifying and ordering vehicle parts using advanced inventory management systems.
- Provided expert knowledge on Mazda parts specifications to facilitate informed purchasing decisions.
- Coordinated with service technicians to streamline parts delivery for timely vehicle repairs.
- Provided assistance to warranty clerk in processing Documents.
- Started as service reception and i have made my way all around the department from porter, to advisor, to internal advisor now parts clerk.
Retail Store Clerk
The UPS Store
10.2019 - 11.2022
- Processed customer transactions efficiently using POS systems.
- Assisted customers with packaging and shipping solutions tailored to their needs.
- Maintained store inventory by tracking stock levels and restocking supplies promptly.
- Trained new employees on store procedures and customer service best practices.
- Resolved customer inquiries and complaints to ensure high satisfaction rates.
- Collaborated with team members to achieve store goals and improve overall performance.
Education
High School Diploma -
Marietta High School
Marietta, GA05.2018
Skills
- Customer relationship building
- Goal-oriented mindset
- Strong negotiation
- Product knowledge expertise
- Upselling strategies
- Industry awareness
- Cash handling experience
- Ordering parts
- Clean driving record
- Invoice processing
- Staff training
- Proficient in CDK, DealerTrack, XTime
Timeline
Parts Counter Sales Person
Ocean Mazda Of Roswell
01.2023 - Current
Retail Store Clerk
The UPS Store
10.2019 - 11.2022
High School Diploma -
Marietta High School