Morgan Taylor Peck
Winder
Summary
Dynamic Medical Assistant with a patient-centered approach at Lanier Interventional Pain Center, excelling in care coordination and documentation expertise. Proven ability to enhance patient experiences and streamline operations through effective communication and organizational problem solving. Committed to maintaining HIPAA compliance while supporting timely surgical procedures.
Overview
9
9
years of professional experience
Work History
Medical Assistant / Front Office Receptionist
Lanier Interventional Pain Center
Gainesville
11.2024 - Current
- Communicate effectively with providers, staff, and patients to ensure smooth daily operations.
- Complete prior authorizations and clearance letters to facilitate timely surgical procedures.
- Maintain clean, organized, and welcoming environment to enhance patient and staff experience.
- Collect and process urine samples for lab testing.
- Assisted physicians with patient examinations and procedures.
- Maintained accurate medical records using electronic health record systems.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared examination rooms by ensuring cleanliness and organization.
- Provided compassionate patient care during clinical visits and follow-ups.
Unit Secretary
Northeast Georgia Medical Center
Gainesville
01.2024 - 11.2024
- Relayed critical information to medical staff to support timely patient care.
- Managed patient records and ensured accurate data entry in electronic health systems.
- Coordinated communication between medical staff, patients, and families to facilitate care.
- Provided administrative support during patient admissions and discharges effectively.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Maintained and organized patient records for easy access and accurate documentation.
- Facilitated interdepartmental collaboration to enhance efficiency in patient care services.
- Assisted nursing staff with moving and positioning patients to ensure comfort and safety.
Lead Teacher
Lakewood Baptist
Gainesville
08.2022 - 12.2023
- Developed and implemented lesson plans and curriculum.
- Delivered personalized support to enhance student understanding of new concepts.
- Established safe, supportive learning environment fostering student engagement and confidence.
- Implemented classroom rules ensuring order and consistency for effective learning.
- Taught foundational skills such as identifying colors, shapes, and numbers.
- Led classroom activities that fostered student collaboration and critical thinking.
- Implemented behavior management strategies to encourage positive classroom environment.
- Mentored junior teachers on effective teaching practices and classroom management.
- Organized activities to promote physical, mental and social development of each child.
- Developed and implemented strategies to improve student learning outcomes.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
Assistant Manager
A Touch of Hope Spa
Dawsonville
09.2017 - 10.2019
- Led and guided junior team members to enhance their skills and performance.
- Organized schedules, workflows, and shift coverage.
- Resolved customer inquiries at the service desk to ensure satisfaction and retention.
- Communicated with clients and staff to ensure alignment on project goals.
- Supervised daily operations to ensure high-quality customer service at the spa.
- Trained and mentored new staff on spa protocols and customer engagement strategies.
- Assisted in developing marketing campaigns to promote spa services and offerings.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Associate Degree - Communications
University of North Georgia
Diploma -
North Forsyth High School
Skills
- Patient assessment
- Patient-centered approach
- Care coordination
- Lab sample processing
- ICD-10 coding
- Medical terminology
- HIPAA compliance
- Documentation expertise
- Emergency procedures
- Data entry
- Office management
- Time management
- Effective communication
- Problem solving
- Conflict resolution
- Leadership initiative
- Team-oriented demeanor
Timeline
Medical Assistant / Front Office Receptionist
Lanier Interventional Pain Center
11.2024 - Current
Unit Secretary
Northeast Georgia Medical Center
01.2024 - 11.2024
Lead Teacher
Lakewood Baptist
08.2022 - 12.2023
Assistant Manager
A Touch of Hope Spa
09.2017 - 10.2019
Associate Degree - Communications
University of North Georgia
Diploma -
North Forsyth High School