Moriah Diaz
Buford
Summary
Motivated and results-driven management professional with extensive experience in restaurant operations, logistics, and team development. Proven track record of optimizing processes, leading high-performing teams, and improving customer satisfaction. Seeking to contribute leadership skills and operational expertise in a growth-oriented organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Schlotzsky's / GoToFoods
Alpharetta
12.2022 - Current
- Oversee all aspects of restaurant operations, including staffing, inventory, food safety, and compliance
- Recruit, train, and mentor staff to enhance performance and retention
- Lead guest service and conflict resolution efforts, ensuring high satisfaction
- Analyze financial reports to increase efficiency and profitability
- Support GM with hiring, scheduling, payroll, and marketing campaigns
- Maintain safety standards and equipment functionality through audits and inspections
Process Assistant / Driver Trainer / Yard Marshal
Amazon
Buford
07.2020 - 04.2022
- Supervised up to 50 associates, ensuring productivity and safety compliance
- Facilitated new driver training and safety sessions; tracked progress for payroll
- Supported logistics coordination and trailer dock planning
- Cross-trained staff in various operations; used Microsoft Office and Apollo for reporting
- Ensured safety through RCRA, PIT, and bloodborne pathogen training adherence
Education
Education Literature -
Grand Canyon University
01.2023
Medical Assistant Certificate -
Everest Institute
Norcross, GASkills
- Staff Training & Leadership
- Inventory & Supply Management
- Operations & Process Improvement
- Customer Service Excellence
- Financial Reporting & Budget Oversight
- Workplace Safety & Compliance
- Team Scheduling & Performance Management
- Conflict Resolution & Coaching
- Logistics & Delivery Operations
- Microsoft Office Suite
- Apollo
- Menulink
Certification
- ServSafe Certified
- Manager Certification
- Bloodborne Pathogen Trained
- PIT (Crown) OB Picker & Forklift Certified
- RCRA Authorized (Georgia 2020)
- WorkingWell Leadership Principle Trained
Timeline
Manager
Schlotzsky's / GoToFoods
12.2022 - Current
Process Assistant / Driver Trainer / Yard Marshal
Amazon
07.2020 - 04.2022
Education Literature -
Grand Canyon University
Medical Assistant Certificate -
Everest Institute