Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morrigan Saylor

Hoschton

Summary

Dynamic and detail-oriented professional with a strong background in the hospitality industry, including experience at Zaxbys. Proven ability in cooking and food handling, complemented by experienced customer service skills. Recognized for enhancing team collaboration and maintaining high sanitation standards, contributing to improved customer satisfaction and operational efficiency. Loyal to the company and dedicated to improvement on the job.

Overview

4
4
years of professional experience

Work History

Cook

Zaxbys
07.2022 - Current
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization in kitchen areas, adhering to safety and sanitation guidelines.
  • Replenished supplies to maintain consistent stock availability.
  • Collaborated with team members to ensure timely service during peak hours, enhancing customer satisfaction.
  • Operated kitchen equipment efficiently, including fryers, grills, and ovens, ensuring safe usage practices.
  • Adapted quickly to changing menu items and special requests while maintaining consistency in food quality.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Monitored stock levels and rotated items to maintain freshness.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

Cashier

Zaxbys
07.2022 - Current
  • Operated cash register efficiently to process customer transactions.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Maintained accurate cash drawer, ensuring proper change and reconciliation.
  • Assisted in stocking shelves and organizing merchandise for easy access.
  • Learned product details to effectively assist customers with purchases.
  • Followed company policies for cash handling and transaction security.
  • Collaborated with team members to improve workflow during peak hours.
  • Adapted quickly to new systems for processing payments and managing inventory.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed and clarified customer concerns effectively.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Dairy Queen Grill & Chill
12.2021 - 05.2022
  • Facilitated customer interactions to ascertain their needs.
  • Maintained high accuracy in managing various payment methods.
  • Cultivated customer relationships to drive repeat business.
  • Balanced cash drawer consistently to ensure accurate accounting.
  • Increased sales through effective product recommendations and addressing customer requirements.
  • Enhanced shopping experience, provided product information and location assistance.
  • Maintained transaction accuracy by applying current knowledge of store procedures.
  • Created a welcoming atmosphere for customers through warm greetings.
  • Boosted collaboration by aiding team members in high-demand times.
  • Optimized store atmosphere by ensuring checkout area was thoroughly cleaned promptly.
  • Handled various payment methods to ensure seamless customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Coordinated with floor team and managers to satisfy a broad spectrum of customer demands.

Education

High School Diploma -

West Jackson High School
Hoschton, GA
05.2023

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Sanitation
  • Supply restocking
  • Hospitality and service industry background
  • Contamination prevention
  • Performance improvement
  • Allergen awareness
  • Attention to detail
  • Team collaboration
  • Positive and professional
  • Teamwork and collaboration

Timeline

Cook

Zaxbys
07.2022 - Current

Cashier

Zaxbys
07.2022 - Current

Cashier

Dairy Queen Grill & Chill
12.2021 - 05.2022

High School Diploma -

West Jackson High School

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Morrigan Saylor