Kyra Jennings
Atlanta,Ga
Summary
Adept at aligning with organizational objectives to meet the demands of every customer interaction. Seeking opportunities for growth and willing to relocate as needed.
Overview
4
4
years of professional experience
Work History
Security Screener Agent
Unifi Aviation
Atlanta, GA
01.2026 - Current
- Conducted thorough security screenings for passengers and baggage to ensure safety compliance.
- Collaborated with team members to improve screening processes and enhance operational efficiency.
- Maintained accurate records of screening results and reported incidents as necessary.
Patient Experience Coordinator
Aspen Dental
McDonough, GA
01.2025 - 01.2026
- Educated patients on treatment plans, procedures, and financial options, increasing case acceptance and treatment adherence
- Verified patient insurance and discussed benefit breakdown prior to appointment
- Coordinated patient scheduling, enhancing appointment flow and reducing wait times.
Front Office Coordinator
Dental Care Alliance
College Park, GA
01.2024 - 01.2025
- Educated patients on complex treatment options, insurance benefits, and financial arrangements
- Verified and processed dental insurance benefits, pre-authorizations, and claims
- Monitored case progress and coordinated lab work, referrals, and post-operative care for specialty procedures
Customer Claims Advocate II
Delta Dental
Alpharetta, GA
01.2022 - 01.2024
- Analyzed and processed a variety of complex dental claims assuring accuracy and compliance
- Authenticated patient accounts and provided status updates to authorized agents
- Analyzed and reported trends in claims issues or irregularities with management
Education
High School Diploma -
Stone Mountain High School
Stone Mountain, GA05.2012
Skills
- Epic
- Athena Health
- Dentrix
- Denticon
- Insurance Verification
- Claims Processing
- Data Entry
- Microsoft Office Suite
- Medical Terminology
- Front & Back Office Operations
- Security Protocols
- Access Control
- Public Safety
- Crowd Management
Timeline
Security Screener Agent
Unifi Aviation
01.2026 - Current
Patient Experience Coordinator
Aspen Dental
01.2025 - 01.2026
Front Office Coordinator
Dental Care Alliance
01.2024 - 01.2025
Customer Claims Advocate II
Delta Dental
01.2022 - 01.2024
High School Diploma -
Stone Mountain High School