Summary
Overview
Work History
Skills
Professional Development Certificates
Education and Qualification
Personal Information
Languages
References
Languages
Timeline
Generic
MPHOENTLE BANYANA MOKWAPA

MPHOENTLE BANYANA MOKWAPA

Gaborone, Botswana

Summary

Goal-oriented individual with Bachelor of Science (Honors) in Computing with specialization in Network and Infrastructure Management, highly organized and hard-working looking for a responsible position to gain practical experience, with goals to work in a challenging and competitive business environment where I can contribute directly to the employer's goals and objectives in return gaining personal growth and development. I have 5 months Trainee experience with the Lentsweletau Subordinate Land Board as an assistant to the Board Clerk and ICT Help Desk Officer. A former Intern as Network Administrator with 2 years experience in Network Configurations, System Testing, Trainings and Piloting with the Land Information System under the Ministry of Land Management, Water and Sanitation Services. I recently worked as Business Development Executive at Comsoft (Pty) Ltd where I dealt with clients in response to quotations, tenders, placing orders and making follow-ups on payments and orders. I recently worked at Mascom Wireless as KYC Marshal and my tasks were updating Mascom customers information and registration of new sim cards, My zaka registration and trouble shooting.

Overview

9
9
years of professional experience

Work History

MY ZAKA WARRIOR

MASCOM WIRELESS
GABORONE
08.2024 - Current
  • Opening New My Zaka accounts for Mascom customers
  • Activating inactive and dormant My Zaka accounts
  • Perfoming Pin Reset for customers who lost their My Zaka pins
  • Perfoming My Zaka accoount migration from old numbers to new numbers
  • Perfoming new sim registration and Know Your Customer (KYC) for new subscribers

KYC Marshal

Mascom Wireless
Molepolole, Botswana
01.2024 - 07.2024
  • Updating Mascom customers' information.
  • Registration of new SIM cards.
  • Customer service and support.
  • SIM replacement
  • My Zaka registration and visa card support.
  • MyZakaPay Merchant sign-up and training.

Business Development Executive/Support Technician

Comsoft (Pty) Ltd
Gaborone, Botswana
05.2021 - 01.2023
  • Support to computer users
  • Compiling Tenders
  • Responding to Request for Quotations from clients.
  • Placing Purchase Orders.

Network Administrator

Ministry of Lands and Water Affairs (Land Information Centre)
Gaborone, Botswana
05.2019 - 04.2021
  • Network Configuration and Management
  • VMware administration.
  • Veeam Backup Management
  • Land Information System Testing
  • Supporting Land Information Trainings
  • Supporting Land Information Pilot
  • Evaluation of computer accessories tenders
  • Help Desk System Pilot and Network Technician Representative.

Assistant to the Board Clerk and ICT Help Desk Officer

Lentsweletau Subordinate Land Board
Lentsweletau, Botswana
07.2015 - 11.2015
  • Assisting land board clients physically and through phone calls
  • Installation of new computers and putting them into the network
  • Managing computer peripherals.

Skills

  • Able to work individually or in a team
  • Good communication skills
  • Hard working and productive
  • Ambitious and dynamic
  • Computer skills (Microsoft word, excel, power point and access)
  • Eager and highly motivated
  • Responsibility
  • Leadership
  • Time management

Professional Development Certificates

  • Cisco Certified Network Associate 200-301 (CCNA 200-301)
  • Essentials for Rough Diamond Evaluation

Education and Qualification

BOTHO UNIVERSITY (BOTSWANA), Bachelor of Science (Honors) in Computing (Network and Infrastructure Management)

JULY 2012-JANUARY 2017

G.P.A 2.82

 Operating system and hardware, Programming using C++, Querying and Managing Desktops, Database management using Oracle, Programming using Java, Managing Network Hardware (ICND1 & ICND2), Linux Network administration, Essentials of Entrepreneurship

Personal Information

  • Date of Birth: 05/01/1992
  • Gender: FEMALE
  • Nationality: MOTSWANA
  • Driving License: CLASS B (BOTSWANA'S DRIVERS LICENSE)

Languages

ENGLISH AND SETSWANA (SPOKEN AND WRITTEN)

References

  • Othusitse Elatotswe, Board Clerk, Molepolole Land Board, +267 5920415, +267 72 236249, oelatotswe@gov.bw
  • Lesego Mafala, Principal Programmer, Land Information Centre, +267 3682208, lemafala@gov.bw
  • George Batsima, System Analyst, Land Information Centre, +267 3682208, gbatsima@gov.bw
  • Lenamile Motheo Leshomo, Head of Security & Technical, Comsoft (Pty) Ltd, +267 3162625, +267 74650548, mleshomo@comsoft.co.bw
  • Reetsang Miller, Sales Representative (Molepolole), Mascom Wireless, +267 77802983, Reetsang.Miller@mascom.bw
  • Moatlhodi S. Tshaila, Store Manager, Cell City Molepolole, +267 71858679, stshaila@gmail.com

Languages

English
First Language
English
Proficient (C2)
C2

Timeline

MY ZAKA WARRIOR

MASCOM WIRELESS
08.2024 - Current

KYC Marshal

Mascom Wireless
01.2024 - 07.2024

Business Development Executive/Support Technician

Comsoft (Pty) Ltd
05.2021 - 01.2023

Network Administrator

Ministry of Lands and Water Affairs (Land Information Centre)
05.2019 - 04.2021

Assistant to the Board Clerk and ICT Help Desk Officer

Lentsweletau Subordinate Land Board
07.2015 - 11.2015
MPHOENTLE BANYANA MOKWAPA