Ruth Jones, M.S
Riverdale
Summary
Compassionate and motivated master’s level psychology student seeking to leverage academic knowledge and hands-on experience in behavioral health to support individuals in a case management role. Dedicated to fostering personal growth and enhancing community well-being.
Overview
8
8
years of professional experience
Work History
Office Assistant
Atlanta Psychotherapy
05.2023 - 08.2023
- Managed incoming calls, addressed inquiries from patients, scheduled appointments, and taking payments by phone, resulting in a 20% increase in payment processing efficiency
- Completed FMLA and short-term disability medical documents accurately and promptly, ensuring compliance with regulatory requirements
- Collaborated with the billing department to resolve payment discrepancies and ensure accurate billing and reimbursement processes
- Operated the EHR system, ICA Notes, proficiently to update patient records, schedule appointments, and maintain accurate documentation
Library Assistant
Clayton County Library System
02.2016 - 01.2023
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
Intern, Case Management
House of Dawn
08.2015 - 12.2015
- Supported case managers in developing personalized care plans for clients with mental health challenges
- Conducted intake assessments and collaborated with multidisciplinary teams to ensure comprehensive support
- Assisted in community outreach efforts, promoting resources and services available to clients
- Provided emotional support and resources to individuals facing mental health challenges in a community setting
Education
Master of Science - Psychology
Keiser University
Ft. Lauderdale, FL12-2020
Bachelor of Science - Psychology
Clayton State University
Morrow, GA12-2015
Skills
- Analytical Skills
- Reliability
- Technical Skills
- Organization
- Building rapport
- Superior communication skills
- Counseling techniques
References
Available upon request.
Timeline
Office Assistant
Atlanta Psychotherapy
05.2023 - 08.2023
Library Assistant
Clayton County Library System
02.2016 - 01.2023
Intern, Case Management
House of Dawn
08.2015 - 12.2015
Master of Science - Psychology
Keiser University
Bachelor of Science - Psychology
Clayton State University
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