MST. SHARMIN SHULTANA
Snellville,GA
Summary
5 + years of work experience in the Business Management and Logistics field. A highly-motivated employee with a desire to take on new challenges with a strong worth ethic, adaptability, and exceptional interpersonal skills. Proficient in maximizing profits, minimizing unnecessary expenses, providing administrative support, and maintaining operational efficiencies. Leadership. Attention to Detail.
Overview
12
12
years of professional experience
Work History
Assistant Business Manager
Nurul Enterprise LLC
07.2023 - Current
- Supervising operation of store and team members, opening/closing/changing shifts, and task delegation to team members.
- Develop loyal customers by 7 to 10% and put personal effort to increase sales volume and developed “Complaints Feedback Mechanism “which has great impact on business reputation.
- Prepare reports to assist business decision-making strategies for planning, budgeting, pricing, and advertising to increase sales.
- Manage inventory and ordered merchandise to guarantee appropriate stock level
ASSISTANT BUSINESS MANAGER
Haques Enterprises LLC
10.2020 - 10.2021
- Negotiated with suppliers and vendors to gather quotes, order supplies and maintained office inventory and managed stock levels, conducted inventory counts, and ensure adequate product availability efficiently to restrict target food cost to less than 30% of total revenue.
- Targeted and contacted potential clients, responded to queries/requests, and developed ongoing business relationship to achieve goals.
ASSISTANT MANAGER
Fast World, Travel & Tours
10.2014 - 07.2015
- Created agreements with corporate houses and prepared MOU, planned and executed business promotional activities, developed profitable tour packages, and created corporate potential clients which increased sales by 5 to 8% each year
- Generated reports from various sources of data to set future goals and business strategies wonderfully, and selected for “Best Performance Award of Month.”
EXECUTIVE
NOVOAIR Limited
10.2012 - 09.2014
- Prepared weekly, monthly, and yearly sales analyses on Flights Seat Sales, executed NOVOAIR tour packages, and achieved outstanding success
- Prepared NOVOAIR tour packages agreements with corporate houses, and MOU with travel and tour companies to extend new opportunities that had significant impact to become one of best airlines in Bangladesh
- Coordinated and trained new employees about NOVOAIR reservation system, policies, duties to perform while Flights are delayed or canceled, and how to maintain In-House Corporate Environment.
EXECUTIVE
GMG Airlines
06.2011 - 04.2012
- Managed research projects such as developing questionnaires, channel feedback as well as observations of customers to understand organization’s strengths/weaknesses and ensured effective delivery of research result to make fruitful business strategies
- Managed Internet booking process, verified refund requests, processed payments, and ensure customers’ refunds promptly and managed conflict situations in flight delays or cancellations professionally.
Education
BBA -
Asian University
Dhaka, Bangladesh08.2005
Master of Arts - Intercultural Leadership
Underwood University
Georgia08.2021
Master of Business Administration (MBA) - Management and Data Analytics
Saint Leo University
Florida08.2020
English as Secondary Language -
ASA College
New York10.2016
MBA - Marketing
East West University
Dhaka, Bangladesh12.2009
Skills
- Analytical Ability
- Conflict Management
- Adaptability
- Word Processing:
- MS Word, MS Excel, MS PowerPoint
- Analytical Application: SPSS
- SKILLS
Timeline
Assistant Business Manager
Nurul Enterprise LLC
07.2023 - Current
ASSISTANT BUSINESS MANAGER
Haques Enterprises LLC
10.2020 - 10.2021
ASSISTANT MANAGER
Fast World, Travel & Tours
10.2014 - 07.2015
EXECUTIVE
NOVOAIR Limited
10.2012 - 09.2014
EXECUTIVE
GMG Airlines
06.2011 - 04.2012
BBA -
Asian University
Master of Arts - Intercultural Leadership
Underwood University
Master of Business Administration (MBA) - Management and Data Analytics
Saint Leo University
English as Secondary Language -
ASA College
MBA - Marketing
East West University
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