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Dynamic host with extensive experience in high-end hospitality, specializing in reservations management and event coordination. Proven track record of enhancing guest experiences and exceeding service expectations through effective team collaboration. Skilled in optimizing operations by balancing server loads and maintaining welcoming environments. Strong retail associate with expertise in customer service, product recommendations, and sales initiatives, contributing to increased revenue and customer satisfaction.

Business Administration student with experience supporting and guiding individuals through training, clear communication, and daily operations in high-volume service. Strong interest in Human Resources and people operations, with proven strengths in organization, discretion, and relationship-building. Actively seeking a fully remote role that offers flexibility and growth while leveraging transferable business and administrative skills.

I have experience in Mechatronics and am pursuing Business Administration. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Proven to excel in high-pressure environments, I leveraged my exceptional communication and multitasking proficiency at East Coast Wings + Grill to enhance guest satisfaction and streamline operations. Collaborating effectively with teams, I played a pivotal role in improving customer service and operational efficiency, ensuring a positive dining experience and fostering customer loyalty. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Muhammad Nazmi Nor Hadi

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Food runner/host/server

Beneficiary Specialist

Server

Server

Polisher

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High School -

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Food runner/host/server

Beneficiary Specialist

Server

Server

Polisher

High School -

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