Mundarius Wright
Valdosta
Summary
Accomplished General Manager with a proven track record at WaffleHouse, enhancing company efficiency and profitability through innovative strategies and strong leadership. Expert in operations management and team building, I've driven sales growth and fostered enduring partnerships. Skilled in inventory control and staff development, my approach boosts morale and performance.
Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
General Manager
Zacadoos
10.2024 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and implemented strategies to increase sales and profitability.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
District Manager
Waffle House
08.2017 - 09.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Assistant Manager
Flowers
08.2014 - 05.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Business Administration And Management - Business Management
University of West Georgia
Carrollton, GA05-2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Training and development
- Inventory control
- Verbal and written communication
- Staffing
- Recruitment
- Administrative skills
- Schedule management
Timeline
General Manager
Zacadoos
10.2024 - Current
District Manager
Waffle House
08.2017 - 09.2024
Assistant Manager
Flowers
08.2014 - 05.2017
Bachelor of Business Administration And Management - Business Management
University of West Georgia
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