Mya Johnson
Lithonia
Summary
Passionate and driven Health Science student with hands-on leadership experience in retail management, seeking an internship in health administration. I am eager to apply academic knowledge and my strong organizational, data management, and customer service skills in a real-world healthcare environment. Committed to enhancing healthcare systems and contributing to patient-centered outcomes while continuously learning from industry professionals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front-End Manager
Kroger
01.2023 - Current
- Supervise and lead a team of 10+ employees in a fast-paced environment, enhancing customer satisfaction and operational efficiency
- Spearheaded in-store marketing initiatives, increasing product visibility and driving sales
- Implemented and managed a new employee training program, reducing onboarding time by 20%
- Conducted audits and performed detailed data input to improve inventory control and minimize stock discrepancies
- Applied Excel to track financial data, analyze performance metrics, and ensure accurate reporting for senior management
- Gained strong leadership and problem-solving skills while working with diverse teams
Administrative Assistant
Kroger
01.2020 - 12.2022
- Assisted with daily administrative functions, contributing to the smooth operation of the store
- Implemented more efficient filing systems, reducing document retrieval time by 30%
- Collaborated with store leadership to analyze data on customer satisfaction and employee performance
- Managed customer interactions and inquiries, demonstrating strong communication and interpersonal skills
- Supported data entry and reporting for audit processes
Cashier
Kroger
04.2018 - 12.2019
- Maintained excellent customer relations, addressing concerns and providing tailored solutions
- Developed multitasking abilities by efficiently managing transactions, inventory, and customer inquiries during peak hours
- Promoted loyalty programs and contributed to in-store promotions
Education
Bachelor of Science - Health Science
Clayton State University
Morrow, GA12.2026
Associate of Science - Health Science
Georgia State University
Atlanta, GA01.2022
Skills
- Proficient in Excel, Microsoft Office, and Google Suite
- Strong understanding of healthcare systems, data management, and administration
- Excellent organizational, time-management, and leadership skills
- Effective communication and customer service abilities
- Strong problem-solving skills with attention to detail
- Knowledgeable in health-related software and patient care terminology
- Team-oriented with a demonstrated ability to collaborate across diverse groups
Certification
- CPR/First Aid Certified
- Excel Certified
Timeline
Front-End Manager
Kroger
01.2023 - Current
Administrative Assistant
Kroger
01.2020 - 12.2022
Cashier
Kroger
04.2018 - 12.2019
Associate of Science - Health Science
Georgia State University
Bachelor of Science - Health Science
Clayton State University