Mya Steele
Smyrna
Summary
Dynamic Lead Server and Bartender with a proven record of enhancing customer experiences through attentive service and effective communication. With a total experience of restaurant industry of 14 years.
Results-driven Office Manager with extensive experience in streamlining operations and fostering collaboration. Known for strong problem-solving abilities and attention to detail, driving improvements in service quality and team performance.
Overview
12
12
years of professional experience
Work History
Lead Server / Bartender
Cypress Street Pint and Plate
07.2020 - Current
- Trained new staff on menu knowledge and service standards to enhance performance.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Cultivated warm relationships with regular customers.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
Office Manager
CBK Mechanical, Inc
05.2014 - Current
- Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling and communication between departments to enhance collaboration and project continuity.
- Evaluated vendor contracts, negotiating terms that aligned with budgetary goals while maintaining service quality.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Billed customers and created proposals for projects.
Bartender
Twin Peaks Restaurants
03.2017 - 06.2020
- Crafted high-quality cocktails and beverages to enhance customer satisfaction.
- Trained new bartenders on menu offerings and efficient service techniques.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
No Degree - Business Management
Georgia Highlands College
Rome, GAHigh School Diploma -
Villa Rica High School
Villa Rica, GA05-2014
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- POS system operations
Timeline
Lead Server / Bartender
Cypress Street Pint and Plate
07.2020 - Current
Bartender
Twin Peaks Restaurants
03.2017 - 06.2020
Office Manager
CBK Mechanical, Inc
05.2014 - Current
No Degree - Business Management
Georgia Highlands College
High School Diploma -
Villa Rica High School