Mykalla Chalmers
Stockbridge
Summary
Dynamic Front Desk Receptionist with proven expertise at The Paulk Chiropractic Clinic, excelling in customer service and appointment scheduling. Recognized for meticulous attention to detail and effective communication, ensuring seamless patient experiences and efficient office operations. Adept at managing insurance inquiries and retrieving essential medical records, contributing to enhanced clinic productivity.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
The Paulk Chiropractic Clinic
02.2024 - 02.2025
I answered phone calls. Cancel, reschedule and/or scheduling appointments. Checking insurance and taking copays if had one. Retrieving medical records or legal documentation for either patient, another physician or a law firm. Etc
Front Desk
Georgia Obstetrician and Gynecologist
04.2023 - 01.2024
I answered phone calls. Cancel, reschedule and/or scheduling appointments. Making sure everythings been scheduled correctly, whether it’s just a OB check up or surgery appointment etc. Checking insurance and taking copays if had one. Retrieving medical records or legal documentation for either the patient or another physician.
Education
Bachelor Of Administration - Business Administration
Norfolk State University
Norfolk, VASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Telephone etiquette
- Team collaboration
- Scheduling
- Problem-solving skills
- Appointment scheduling
- Administrative skills
- Verbal and written communication
- Scheduling appointments
- Office organization
- File organization
- Front office management
Timeline
Front Desk Receptionist
The Paulk Chiropractic Clinic
02.2024 - 02.2025
Front Desk
Georgia Obstetrician and Gynecologist
04.2023 - 01.2024
Bachelor Of Administration - Business Administration
Norfolk State University
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