Mykhia Brown
Guest Service
Atlanta
Summary
Professional in hospitality industry with strong background in guest services, adept at enhancing customer satisfaction and operational efficiency. Skilled in managing guest inquiries, resolving issues, and ensuring positive experience. Known for fostering team collaboration and flexibility to meet changing needs. Possesses excellent communication skills, problem-solving abilities, and focus on achieving results.
Overview
1
1
year of professional experience
Work History
Guest Service Associate
Exhibition Hub Atlanta
09.2023 - Current
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
- Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Education
Master of Arts - Illustration
Savannah College of Art & Design
Atlanta, GA 05.2001 -
Bachelor of Science - Biology
Mercer University
Macon, GA 05.2001 -
Skills
Complaint handling
Report creation
Guest relations
Report generation
Team player mentality
Professional appearance
Detail-oriented
Timeline
Guest Service Associate
Exhibition Hub Atlanta
09.2023 - Current
Master of Arts - Illustration
Savannah College of Art & Design
05.2001 -
Bachelor of Science - Biology
Mercer University
05.2001 -
Similar Profiles
Vanessa JimenezVanessa Jimenez
Floor Supervisor at Exhibition Hub Art CenterFloor Supervisor at Exhibition Hub Art Center
Dashawn JacksonDashawn Jackson
Production Associate at Exhibition HubProduction Associate at Exhibition Hub
AMISHA KATREAMISHA KATRE
Guest Assistant at Exhibition Hub EdutainmentGuest Assistant at Exhibition Hub Edutainment