Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Myles Schaefer

Marietta,GA

Summary

Dynamic Customer Service Representative with a proven track record at Publix, excelling in customer engagement and conflict resolution. Recognized for enhancing customer satisfaction through empathetic complaint handling and timely follow-up communication. Skilled in data entry and product knowledge, fostering loyalty and repeat business through effective problem-solving.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Customer Service Representative

Publix
04.2025 - Current

I would always be looking for something to do to help out customers weather it is bagging for them, helping them to their car, or unloading their cart at the cashier. If the store is not busy and no customers to help I am either cleaning or putting back items that were returned and need to go back out on the floor.

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

No Degree -

Sprayberry High School
Marietta, GA
05.2027

Skills

  • Customer engagement
  • Attentive listening
  • Problem-solving skills
  • Data entry
  • Problem resolution
  • Conflict resolution
  • Complaint handling
  • Client relations

Accomplishments

  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Languages

English
Full Professional

Timeline

Customer Service Representative

Publix
04.2025 - Current

No Degree -

Sprayberry High School

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Myles Schaefer