Myra Lowery
Woodstock
Summary
Accomplished Store Manager known for driving sales growth and improving team performance. Experience in developing promotional strategies and implementing inventory management systems to enhance customer engagement and operational efficiency.
Overview
29
29
years of professional experience
Work History
Store Manager
Michaels Arts and Crafts
Marietta,GA, Alpharetta,GA
11.2021 - Current
- Led daily operations to optimize store performance and enhance customer experience.
- Trained and mentored team members to improve service quality and product knowledge.
- Implemented inventory management systems to streamline stock levels and reduce shrinkage.
- Developed promotional displays to drive sales and attract customer attention effectively.
- Responsible for KPI's including driving business in new categories after closing of Party City and JoAnn's
Training Store Manager,District Manager
Ross Dress for Less
Atlanta, Birmingham,Baltimore And Silver Springs
02.2011 - 11.2021
- Led training programs to enhance staff performance and customer service skills.
- Developed and implemented operational processes to improve store efficiency.
- Mentored new managers on effective inventory management and merchandising techniques.
- Coordinated staff schedules to optimize workforce allocation during peak hours.
- Promoted to DM in 2013, Sales volume $50-90 million
- Responsible for opening 7 stores nationwide
- Analyzed sales data to identify trends and adjust strategies accordingly.
Training Store Manager
Old Navy
Atlanta And Kennesaw, GA
08.2008 - 02.2011
- Developed and implemented training programs for new hires to enhance product knowledge and customer service skills.
- Led team in achieving sales targets through effective coaching and motivation strategies.
- Streamlined inventory management processes, resulting in improved stock accuracy and reduced shrinkage.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Collaborated with cross-functional teams to execute promotional events, driving customer engagement and sales growth.
Assistant General Manager
Macy's
Smyrna, GA
01.2005 - 08.2008
- Led training programs to enhance staff performance and customer service skills.
- Implemented inventory management systems to optimize stock levels and minimize shrinkage.
- Developed sales strategies that increased revenue through targeted promotions and customer engagement initiatives.
- Streamlined operational procedures, improving efficiency across departments and enhancing overall workflow.
- Cultivated a positive workplace culture by fostering team collaboration and open communication among staff members.
- Led change and continuous improvement in a turnaround store
DMIT
Toys"R"Us
Kennesaw, GA
04.2002 - 01.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Drove community involvement to drive profit margin during off-peak season
Store Team Leader
Target
NJ,GA,FL
02.1997 - 04.2002
- Led store operations, ensuring adherence to policies and procedures for optimal performance.
- Trained and mentored team members in customer service excellence and operational efficiency.
- Implemented inventory management strategies, enhancing stock accuracy and product availability.
- Developed and executed promotional strategies to drive sales and enhance customer engagement.
- Opened first Supertarget east of Mississippi River in 1999
- $35 million store with 400+ team members
Education
Bachelor of Arts - Broadcast Journalism
The University of Charleston
Charleston, WV12-1987
Associate of Science - Liberal Arts And Sciences
Hofstra University
Hempstead, NY05-1985
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Recruitment and hiring
- Goals and performance
- Team building and leadership
Timeline
Store Manager
Michaels Arts and Crafts
11.2021 - Current
Training Store Manager,District Manager
Ross Dress for Less
02.2011 - 11.2021
Training Store Manager
Old Navy
08.2008 - 02.2011
Assistant General Manager
Macy's
01.2005 - 08.2008
DMIT
Toys"R"Us
04.2002 - 01.2005
Store Team Leader
Target
02.1997 - 04.2002
Bachelor of Arts - Broadcast Journalism
The University of Charleston
Associate of Science - Liberal Arts And Sciences
Hofstra University