Myrsadyse PangBurn
275 Daniel Trent Way
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Agent
Direct Line Cruises
10.2023 - 02.2025
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Informed clients of polices and procedures.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maximized revenue potential by upselling additional event services to existing clients.
Executive Sales Consultant
Beach Bum Tanning Salon
09.2022 - 08.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Receptionist
Exp Realty
07.2021 - 08.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Applied Science - Photography
Suffolk County Community College
Selden, NY08.2023
Skills
- Sales Contracts
- Customer Service
- Managing Appointments
- Working in a fast paced environment
- Detailed Oriented
- Technical support
- Cold calling
Timeline
Sales Agent
Direct Line Cruises
10.2023 - 02.2025
Executive Sales Consultant
Beach Bum Tanning Salon
09.2022 - 08.2023
Receptionist
Exp Realty
07.2021 - 08.2022
Associate of Applied Science - Photography
Suffolk County Community College
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