Mytaesha Worth
Albany
Summary
Seasoned professional with 10 years of diverse experience, including customer service and correctional officer roles. Skilled in maintaining security, handling confrontations, and providing exceptional service. Seeking a Work from Home position to leverage strong communication and organizational abilities.
Knowledgeable Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
It's Fashion Metro
03.2021 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Juvenile Correctional Officer
Sumter YDC
02.2019 - 04.2021
- Maintain institutional security and oversee the safe custody of detainees, ensuring all are accounted for and managed in accordance with established protocols
- Supervise inmate activities, including meals, work assignments, recreation, and visitations, adhering to procedures related to security, classification, and inmate welfare
- Conduct thorough searches of individuals and cells to detect and confiscate contraband items, including weapons and illicit substances
- Monitor inmate behavior, manage disciplinary issues, and document significant incidents to uphold order and prevent disturbances or escape attempts
Recruiter
Micheals Construction Company
10.2016 - 12.2018
- At Michaels Construction Company, as a Recruiter, I was entrusted with the pivotal role of identifying and attracting top talent to meet the evolving needs of the organization
- My responsibilities encompassed the full recruitment lifecycle, including the development and implementation of effective sourcing strategies to engage both passive and active candidates
- I conducted thorough screenings and interviews to assess the skills and cultural fit of potential employees, ensuring alignment with the company's values and objectives
- I collaborated closely with hiring managers to understand their specific staffing requirements and provided guidance on market trends and talent acquisition best practices
- Additionally, I managed the coordination of interview schedules, communicated regularly with candidates to maintain engagement, and negotiated employment offers to secure high-caliber professionals
- My role was instrumental in fostering a robust talent pipeline, contributing to the strategic growth and success of Michaels Construction Company
Housekeeper
Econolodge
04.2018 - 09.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Customer Rep
Teleperformance
12.2015 - 10.2017
- Accurately processed financial transactions, including cash, checks, debit, and credit card payments, ensuring all transactions were completed with precision
- Provided customer assistance by validating checks and obtaining necessary signatures for card transactions, contributing to secure and efficient payment operations
- Supported colleagues in managing challenging customer interactions, while maintaining a high level of service and facilitating a smooth checkout process
Cashier/Drive Thru/Front Assembly
KFC
04.2015 - 06.2017
- Managed inventory and procurement processes, ensuring the consistent availability of ingredients and supplies necessary for menu offerings
- Maintained stringent quality control for both raw and prepared food items, while also upholding high standards of kitchen sanitation and safety in compliance with regulatory guidelines
Childcare Aide
Tosha Little Angel
01.2011 - 03.2014
- Provided attentive care and educational support to children aged 0-5 at Tosha Little Angel, fostering a safe and nurturing environment that promoted early childhood development
Education
Bachelors Degree - Healthcare Management
American University
Rapid City, SD01-2016
Associate's degree - Medical Billing & Coding
Ultimate Medical Academy-Clearwater
Clearwater, FL05-2015
Diploma - Medical Office And Billing Specialist
Ultimate Medical Academy
Clearwater, FL12-2014
Skills
- Legal
- Credit
- Sales
- Cashier
- Programming
- Quality
- Billing
- Debit
- ATS
- HR sourcing
- Talent acquisition
- Customer service
- Phone etiquette
- Accounts receivable
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 50 staff members.
Certification
- First Aid Certification
- CPR Certification
Timeline
Manager
It's Fashion Metro
03.2021 - 10.2021
Juvenile Correctional Officer
Sumter YDC
02.2019 - 04.2021
Housekeeper
Econolodge
04.2018 - 09.2018
Recruiter
Micheals Construction Company
10.2016 - 12.2018
Customer Rep
Teleperformance
12.2015 - 10.2017
Cashier/Drive Thru/Front Assembly
KFC
04.2015 - 06.2017
Childcare Aide
Tosha Little Angel
01.2011 - 03.2014
Bachelors Degree - Healthcare Management
American University
Associate's degree - Medical Billing & Coding
Ultimate Medical Academy-Clearwater
Diploma - Medical Office And Billing Specialist
Ultimate Medical Academy
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