Nadia Negassa

Manage schedules and routines to ensure smooth transitions between activities .

Encourage positive behavior and conflict resolution.

Provided first aid and maintained health standards for children's safety.

Ensured exceptional service quality during peak hours through effective teamwork and communication.

Collaborated with team members to optimize workflow and enhance guest experiences.

Facilitated training sessions for new servers, emphasizing menu knowledge and service excellence standards.

Provided guidance and support to new staff, fostering confidence and competence in service roles.

Addressed customer inquiries promptly, resolving issues with professionalism and maintaining satisfaction levels.

Utilized conflict resolution skills to manage customer concerns, ensuring positive dining experiences.

Maintained a clean and organized work environment, contributing to overall restaurant efficiency.

Participated in team meetings to discuss service improvements and share feedback for continuous enhancement.

Delivered exceptional customer service in a high-energy, fast-paced dining environment.

Facilitated training sessions for new team members on efficient to-go service procedures.

Addressed customer inquiries promptly, ensuring effective resolution of issues and enhancing satisfaction.

Maintained detailed knowledge of menu items to assist customers with informed decisions.

Collaborated with kitchen staff to ensure timely preparation and delivery of to-go orders.