Nadia St.martin

• Assisted customers with product selection and inquiries, ensuring exceptional service.
• Maintained cleanliness and organization of deli counter to meet health standards.
• Wrapped and labeled food items accurately for display and sale to improve customer satisfaction.
• Adhered to safety protocols while handling food items, minimizing contamination risks.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Offered product samples to customers, generating additional sales through taste-testing.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Learned other teammates' work tasks to train as backup.
• Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Executed daily baking tasks independently, demonstrating adaptability in fast-paced environments.
• Followed standardized recipes to produce high-quality pastries and bread items consistently.
• Produced consistently high-quality baked goods for customers.
• Operated and maintained bakery equipment, including ovens and mixers.

• Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Examined dried clothes to identify stains, tears and issues.
• Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
• Collected soiled linens and clothing and pretreated stains.
• Operated traditional and computer-operated washers and dryers while observing all safety protocols.
• Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
• Maintained safety practices at all times to protect personnel and laundry loads.
• Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.

• Assisted in daily feeding and care routines for horses, ensuring optimal health and well-being.
• Maintained cleanliness and organization of barn facilities, promoting a safe working environment.
• Monitored horse behavior and reported any health concerns to senior staff promptly.
• Operated basic grooming tools to enhance equine appearance and comfort during sessions.
• Developed familiarity with safety protocols and emergency procedures within equestrian settings.
• Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
• Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
• Improved animal handling skills through continuous training under experienced equestrians on staff.
• Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
• Contributed to a safe working environment by promptly addressing hazards and maintaining clean workspaces.
• Provided support during equine emergencies such as colic episodes or injuries ensuring timely intervention from veterinarians.
• Promoted a positive atmosphere among coworkers by actively participating in team meetings and offering constructive feedback when necessary.
• Developed strong rapport with boarders resulting in increased client retention rates over time.
• Maintained positive relationships with clients during barn tours, horse shows, and other events by providing exceptional customer service.
• Examined animals for signs of sickness and overall herd health.
• Rotated animals between grazing areas to provide enough access to food.
• Observed animals and notified supervisor of signs of illness.
• Used time-management strength to cross-train associates to cover more areas without increasing expense.

• Collaborated with team members to optimize product placement and enhance store layout efficiency.
• Developed familiarity with store policies and safety protocols to promote a secure working environment.
• Engaged customers by providing product information and assisting with inquiries about craft supplies.
• Supported visual merchandising efforts by ensuring displays were fully stocked and organized.
• Adapted quickly to changing priorities and demands in a fast-paced retail environment.
• Demonstrated adaptability during seasonal changes or promotional events with swift updates of merchandise displays based on current trends and store priorities.
• Supported efficient order processing by assisting with unloading trucks, unpacking merchandise, and preparing items for display.
• Contributed to increased sales by ensuring product availability on shelves and presenting an appealing shopping environment.
• Resolved customer inquiries by locating items, providing product information, and offering additional assistance as needed.
• Added inventory to shelves, racks, bins and displays according to restocking procedures.
• Created attractive and eye-catching displays and end caps to promote specific stock to customers.
• Streamlined product movement from storage areas to sales floor by utilizing proper equipment and adhering to established procedures, minimizing disruptions to customer traffic flow.
• Enhanced store presentation by organizing shelves, replenishing stock, and maintaining cleanliness throughout the sales floor.
• Used hand scanners and computer tracking systems to update merchandise locations.
• Helped maintain a positive store atmosphere by engaging customers professionally and courteously when assisting them on the sales floor.
• Put away received merchandise in designated location.
• Cleaned and organized sales and stock areas.
• Created seasonal displays to showcase new and promotional merchandise.
• Performed section resets to match new planograms.
• Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
• Pulled out-of-date, damaged or returned opened items to report to supervisor.
• Used two-way radios to hear incoming messages and provide verbal responses.
• Added price tags, adjusted signage, and built cardboard kits.
• Kept work areas neat, clean and free from debris.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Stocked designated items on shelves, end caps and displays.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Interacted with guests in friendly and knowledgeable way.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Stocked shelves to match planogram images and instructions.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Updated merchandise pricing to match new values and special promotional rates.

• 3.53 GPA

Scholarship Recipient