Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nadine young

Smyrna

Summary

Dynamic professional with a proven track record at Candlewood Suites, excelling in customer service and data entry. Recognized for enhancing office efficiency and achieving high accuracy in financial data management. Strong attention to detail and effective problem-solving skills drive successful outcomes in fast-paced environments. Committed to fostering positive client relationships and operational excellence.

Overview

12
12
years of professional experience

Work History

Front Desk Receptionist

Candlewood Suites
09.2024 - Current
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed incoming calls and directed them to appropriate personnel.
  • Scheduled appointments and maintained organized calendar for staff.
  • Processed mail and deliveries in a timely manner.
  • Maintained front desk area cleanliness and professionalism.
  • Assisted with administrative tasks, enhancing office efficiency.
  • Handled customer inquiries, providing accurate information and support.
  • Collaborated with team members to improve front desk operations.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.

Data Entry Clerk- REMOTE

Ruihua Certified Public Accountants
01.2022 - 04.2024
  • Entered and maintained financial data with high accuracy in accounting software.
  • Organized and verified client documents to ensure compliance with regulatory standards.
  • Collaborated with team members to streamline data entry processes, enhancing workflow efficiency.
  • Conducted regular audits on data entries to identify and rectify discrepancies promptly.
  • Assisted in training new staff on data management systems and best practices for accuracy.
  • Developed standardized procedures for data entry that improved consistency across multiple projects.
  • Supported month-end closing activities by reconciling accounts and preparing relevant reports.
  • Implemented time-saving techniques that reduced average data entry time per task significantly.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.

Assistant Real Estate Manager

SUN OAK PROPERTIES
01.2014 - 02.2023
  • Coordinated property inspections and maintained compliance with local regulations.
  • Assisted in preparing financial reports and budget forecasts for property management.
  • Managed tenant communications, addressing inquiries and resolving issues promptly.
  • Developed marketing strategies to enhance property visibility and attract potential tenants.
  • Streamlined leasing processes, ensuring accuracy in documentation and contract execution.
  • Collaborated with maintenance teams to schedule repairs and ensure timely completion of work orders.
  • Conducted market research to identify trends and inform pricing strategies for rental properties.
  • Supported senior management in strategic planning initiatives to optimize asset performance.
  • Coordinated with maintenance teams to ensure timely repairs and regular upkeep of properties, maintaining high standards for tenants.
  • Assisted in preparing annual budgets by analyzing past financial performance data and projecting future costs based on market trends.
  • Supported property owners in navigating tax regulations, exemptions, or incentives related to real estate investments, maximizing savings opportunities.
  • Reduced delinquency rates by establishing clear communication channels between tenants and management regarding rent payment expectations, deadlines, and consequences of nonpayment.
  • Assisted in establishing property-specific emergency response plans to protect residents and minimize potential damages during natural disasters or other crisis situations.
  • Managed tenant relations for improved satisfaction and retention, addressing concerns promptly and efficiently.
  • Negotiated lease agreements with favorable terms for both tenants and property owners, ensuring mutually beneficial arrangements.

Education

High School Diploma -

MISHAWAKA HIGH
Mishawaka, IN
06-2000

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Appointment scheduling
  • Verbal and written communication
  • Administrative skills
  • Scheduling appointments
  • Office organization
  • Oral and writing communication
  • File organization
  • Hospitality services
  • Filing
  • Front office management
  • Sensitive information handling
  • Work prioritization
  • Initiative-taking
  • Administrative support

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

Front Desk Receptionist

Candlewood Suites
09.2024 - Current

Data Entry Clerk- REMOTE

Ruihua Certified Public Accountants
01.2022 - 04.2024

Assistant Real Estate Manager

SUN OAK PROPERTIES
01.2014 - 02.2023

High School Diploma -

MISHAWAKA HIGH

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