NADYA DOUANGCHAK COLEMAN
Duluth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Billing Specialist
ProGrin Dental
10.2020 - Current
- Handle patient billing and insurance claims, resolving issues swiftly to maintain positive patient relations
- Implement new patient intake procedures, enhancing overall efficiency and accuracy
- Track and analyze patient feedback, driving continuous improvements in service quality
- Manage patient billing processes, ensuring accuracy and timely invoicing, reducing errors
- Resolve billing disputes efficiently
- Analyze billing data to identify trends, optimizing billing procedures for better efficiency
- Implement new billing software, decreasing processing time
Patient Coordinator
ProGrin Dental
06.2020 - 10.2020
- Manage patient scheduling, reducing wait times and improving patient satisfaction
- Coordinate between dental teams and patients, ensuring seamless communication and care
Insurance Coordinator
ProGrin Dental
06.2019 - 06.2020
- Managed insurance claims, reducing processing time, enhancing patient satisfaction
- Coordinated with insurance providers, resolving claim issues efficiently, improving approval rates
- Maintained accurate patient records, ensuring compliance with insurance policies and regulations
Education
MASTERS OF PUBLIC HEALTH -
Purdue University Global
West Lafayette03.2026
HEALTH SCIENCE -
Purdue University Global
West Lafayette08.2024
Skills
- Problem Solving
- Customer Service
- Quality Assurance
- Communication
- Microsoft Office (Expert)
- Project Management
Timeline
Billing Specialist
ProGrin Dental
10.2020 - Current
Patient Coordinator
ProGrin Dental
06.2020 - 10.2020
Insurance Coordinator
ProGrin Dental
06.2019 - 06.2020
MASTERS OF PUBLIC HEALTH -
Purdue University Global
HEALTH SCIENCE -
Purdue University Global
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