Naija Robinson
Hinesville
Summary
Dynamic and detail-oriented professional with a proven track record at Xanitos, excelling in maintaining cleanliness and infection control in healthcare settings. Known for strong teamwork and effective problem-solving skills, I consistently deliver high-quality results while adapting to fast-paced environments. Committed to promoting safety and customer satisfaction through meticulous organization and time management.
Overview
9
9
years of professional experience
Work History
EVS
Xanitos
10.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained cleanliness in patient areas
- Acquired knowledge on healthcare-associated infections.
- Specialized in oncology unit, ensuring thorough disinfection followed by bleach cleaning.
Janitor
Arthur Jackson
08.2023 - 12.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Servicer
Eat N Park
03.2018 - 09.2021
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Janitor
LA Fitness
01.2020 - 12.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Package Handler
USPS
01.2017 - 08.2017
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Baker
Fresh Grocer
12.2016 - 06.2017
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Customer Service Representative
Kmart
08.2015 - 08.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Simon Gratz Mastery Charter
Philadelphia, PA06.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
- Multitasking Abilities
- Critical thinking
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Timeline
EVS
Xanitos
10.2023 - 12.2024
Janitor
Arthur Jackson
08.2023 - 12.2023
Janitor
LA Fitness
01.2020 - 12.2020
Servicer
Eat N Park
03.2018 - 09.2021
Package Handler
USPS
01.2017 - 08.2017
Baker
Fresh Grocer
12.2016 - 06.2017
Customer Service Representative
Kmart
08.2015 - 08.2016
Simon Gratz Mastery Charter
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