Na’im Cunningham

• Conducted thorough home inspections for sellers and potential buyers, providing detailed reports on property conditions.• Offered expert recommendations on repairs and maintenance, contributing to informed decision-making in real estate transactions.• Demonstrated proficiency in assessing all aspects of residential properties, including roofs, foundations, electrical systems, plumbing, and more.

• Managed daily operations to ensure timely delivery of packages.
• Collaborated with team leaders on quality audits.
• Coordinated with drivers to optimize delivery routes and schedules.
• Oversaw inventory management and stock replenishment processes.
• Implemented safety protocols to maintain a secure working environment.
• Trained new employees on operational procedures and best practices.
• Monitored performance metrics to enhance operational efficiency.
• Collaborated with team members to resolve customer service issues promptly.
• Developed training materials to improve employee onboarding experience.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Managed scheduling, training and inventory control.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Built strong operational teams to meet process and production demands.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Implemented policies and standard operating procedures and managed quality, customer service and logistics.
• Collaborated with management team on long-term strategic planning initiatives for the organization.
• Analyzed and controlled materials, supplies and equipment operational expenses.
• Presented performance and productivity reports to supervisors.
• Oversaw financial management, budget management, accounting and payroll activities.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.
• Monitored progress by establishing plans, budgets and measuring results.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

• Managed and supervised a team of 20-25 drivers daily, ensuring operational efficiency and adherence to company standards.

• Oversaw the daily delivery of 5000+ parcels by addressing driver concerns, providing hands-on support, and resolving on-the-road issues promptly.

• Implemented a new inventory system and executed preventative maintenance, resulting in a monthly cost reduction of $2500.

• Managed a fleet of 30-35 vans, including scheduling repairs and ensuring compliance with safety inspections.

• Safely handled packages weighing 70-80 pounds, demonstrating physical capability and commitment to job responsibilities.

• Conducted thorough pre-driving safety inspections, reducing vehicle maintenance costs by 88%.

• Achieved an 85% increase in customer satisfaction within one year by delivering products to over 70 clients daily and optimizing delivery routes for efficiency.

• • Operated electronic pallet jacks and RF guns to efficiently handle materials and shipments.• Maintained inventory accuracy and supported production operations by ensuring timely delivery and receipt of materials.• Resolved workflow issues and contributed to a smooth logistics process within the facility.
• Operated forklifts to transport materials within the warehouse.
• Loaded and unloaded trucks efficiently for timely distribution.

• Managed inventory and maintained stock levels, ensuring availability of materials for production processes.• Prepared finished products for shipment, adhering to quality and safety standards
• Operated forklifts to transport materials within the warehouse.
• Loaded and unloaded trucks efficiently for timely distribution.
• Organized inventory in storage areas for easy access and retrieval.
• Inspected shipments for damage and verified product accuracy.
• Collaborated with team members to ensure smooth operations daily.
• Maintained cleanliness and safety standards throughout the facility.
• Assisted in training new hires on handling procedures and equipment use.

• Shared Packing Attendant• Preformed the setup and adjustment of the Shared Packing systems and equipment• Maintained the proper material flow through the equipment.• Ensured uninterrupted supply of direct of direct materials needed for continuous operation•
  Monitored the process, equipment and quality to make adjustments as required in resolving, otherwise• Reprocessed finished goods as required• Operated Fork Lift and other related material handling machineryCrewman• Operated the Baggers which require loading the poly bag over a snout and once the bag fills to proper size the crew person guides bag onto the conveyor• Inspected and separates rolls at belt roll up and maintains the rolls flow properly through the conveyor systems• Placed identification labels on products as required•
  Assisted in the setup and adjustment of the snout equipment.• Stacked product when product flow is disrupted• Inventory of scrap records, production records, and other required records