Naja Lemaire
Kennesaw
Summary
Results-driven Associate with a proven track record of exceeding sales targets and building strong client relationships. Strong communication skills, a passion for customer service, and a dedication to driving revenue growth.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Aarons
Hiram, GA
09.2023 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service excellence and sales techniques.
- Analyzed inventory levels, implementing effective stock management strategies to reduce shrinkage.
- Developed promotional displays, enhancing product visibility and driving customer engagement.
- Collaborated with upper management to align store objectives with corporate goals, improving overall efficiency.
Sales Associate
Aarons
Hiram, GA
06.2019 - 09.2023
- Processed transactions accurately and efficiently using POS system.
- Collaborated with team to achieve sales targets and meet customer needs effectively.
- Assisted customers with product selection and provided excellent customer service.
- Cross Trained in Accounts
Customer Representative
Advance Rehab
Roswell, GA
03.2021 - 11.2022
- Resolved customer complaints promptly, ensuring customer satisfaction and retention.
- Verified insurance policies for accuracy and coverage limits for healthcare facilities.
- Updated patient information and insurance details in database to ensure proper billing.
- Communicated with insurance companies to resolve discrepancies and verify coverage information.
- Reviewed and interpreted insurance plans to determine patient copayments and deductibles.
Gwinnett College
Marietta, GA
07.2021 - 03.2022
- Provided administrative support for federal program coordination and documentation.
- Supported project management activities, including coordinating cross-functional teams and tracking project milestones.
- Conducted in Monthly Book Keeping
Education
Medical Billing & Coding - undefined
Gwinnett College
Marietta, GA01.2022
Skills
- Customer service
- Communication
- Product knowledge
- Relationship building
- Sales techniques
- Inventory management
- Cash handling
- Problem solving
LANGUAGES
English | Native
Timeline
Assistant Store Manager
Aarons
09.2023 - Current
Gwinnett College
07.2021 - 03.2022
Customer Representative
Advance Rehab
03.2021 - 11.2022
Sales Associate
Aarons
06.2019 - 09.2023
Medical Billing & Coding - undefined
Gwinnett College