Nakea Whitley
Atlanta
Summary
I have 22+ years of experience, including as a Security Officer, Housekeeper, PCA, Crew member and as a Cleaner. Housekeeping in industries including Business Services, Food and Kindred Products and Health Services. Most recently, I have been working as a Security Officer for Defender Services at DeKalb Regional Crisis Center from March 2015 to August 2016. As of Currently I'm working at greyhound maintenance facility as a commercial cleaner. Of busses, offices, warehouse and outside.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Commercial Cleaner
Greyhound Maintenance Center
06.2023 - Current
- Cleaned building floors by sweeping, mopping floors.
- Disinfected restrooms and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Washed windows, inside and out and wipe down front driver area and dusts.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Refilled soap dispensers, air fresheners and hand Sanitizer inside bus bathrooms.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
- Optimized cleaning routes and methods for large facilities, achieving comprehensive coverage in less time.
- Prevented property damage and loss by carefully handling and cleaning delicate surfaces and items.
- Reduced spread of germs in communal areas, such as office's, bathrooms and busses, by implementing rigorous disinfection practices.
Housekeeper
C&W Services
05.2018 - 04.2023
- Clean designated area
- Clean bathroom and common area
- Cleaning buildings on a regular, such as offices, cubicle, computer room, Etc
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked offices by replacing tissues, paper towels and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Security Guard
Defender Services
03.2014 - 09.2016
- Secures premises and personnel by patrolling property; monitoring surveillance equipment and inspect the building by walking the premises
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures
- Watch the intake patient come in and check property and put it into storage
Housekeeping
Coca-Cola Company
04.2010 - 08.2013
- Cleaned tables
- Replaced dirty napkins
- Set tables
- Wiped down tables and seats
- Cleaned up spilled food and drinks
- Removed empty bottles, dishes and trash from tables
- Stocked cabinets
- Find items for customers
- Used point of service terminals
Cleaner, Housekeeping
Grady Hospital
02.2006 - 05.2008
- Notified management of repair needs
- Maintained sidewalks and entryways
- Moved and dusted furniture and fixtures
- Maintained restrooms
- Gathered and disposed of trash
- Maintained floors and carpets
- Used prescribed solutions to clean windows
- Followed procedures for using chemical cleaners
- Complied with all regulations and corporate custodial guidelines
- Cleaned and performed preventative maintenance on custodial equipment
- Used hand and power tools such as vacuum cleaners, mops
- Experienced with office suite software
Crew Member
Wendys Restaurant
02.2002 - 09.2005
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Personal Care Assistant
Homelife Personal Care Home
02.1999 - 01.2002
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Education
Diploma - Math
Fredrick A. Douglass High School
Atlanta, GA05.2002
Skills
- Microsoft Word
- Excel
- PowerPoint
- Microsoft Windows
- Typing
- Stocking
- Security
- Hospital Experience
- Basic Math
- English
- Sanitation
- Surveillance
- Photography
- Custodial Experience
- Cleaning Experience
- Help Desk
Certification
First Aid Certification
Additional Information
Photography
Summary
14, Security Officer, Housekeeper, Cleaner, Business Services, Food and Kindred Products, Health Services, Security Officer, Defender Services, DeKalb Regional Crisis Center, GA, 03/01/15, 08/31/16, Anywhere, US for any employer
Assessments
- Security Guard Skills, Proficient, 11/01/20
- Verbal Communication, Familiar, 11/01/20
Timeline
Commercial Cleaner
Greyhound Maintenance Center
06.2023 - Current
Housekeeper
C&W Services
05.2018 - 04.2023
Security Guard
Defender Services
03.2014 - 09.2016
Housekeeping
Coca-Cola Company
04.2010 - 08.2013
Cleaner, Housekeeping
Grady Hospital
02.2006 - 05.2008
Crew Member
Wendys Restaurant
02.2002 - 09.2005
Personal Care Assistant
Homelife Personal Care Home
02.1999 - 01.2002
Diploma - Math
Fredrick A. Douglass High School
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