NA'KEISHA DOMINGUEZ
Atlanta
Summary
Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work, safely, independently and collaboratively in a fast-paced environment to exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Seasonal Machine Operator
Ingram Book
08.2024 - 03.2025
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
FEA/Receiver
Spec's
01.2024 - 08.2024
- - Responsible for accounting for every item that came into the store's inventory - Ensured proper shipment coordination - Maintained inventory restocking and auditing - Handled package handling and warehouse software systems - Maintained effective communication and attention to detail
AHA and EMT Office Coordinator
RC Health Services
05.2023 - 01.2024
- - Welcomed both AHA and EMT students and maintained office operations - Assisted Student Inquiries - Coordinated with postal services for efficient delivery and managed the office - Provided customer service and assistance - Managed projects and responded to emails - Updated Revenue Tracker
Customer Service Representative
Conn's Home Plus
08.2022 - 05.2023
- - Assisted with processing e-commerce orders - Handled phone responses and onboarding new hires - Troubleshooting and maintaining electrical systems - Managed payments and distributed materials - Answered customer inquiries and provided accurate information regarding products and services.
Service Sales Coordinator
TK Elevator
02.2021 - 05.2022
- - Processed sales orders and contributed problem-solving ideas - Managed time efficiently and ensured customer understanding - Handled chat and email requests - Assisted with organization and follow-ups - Worked cross-functionally for timely delivery
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Seasonal Team Member
Michaels
11.2020 - 02.2021
- - Greeted and assisted customers - Restocked merchandise and maintained store cleanliness - Fulfilled online orders and provided customer support - Answered phone calls and resolved inquiries
Server
Red Lobster
04.2020 - 02.2021
- - Served and seated guests - Handled cash transactions and maintained restaurant cleanliness - Assisted with table bussing and sanitization - Operated seating system and assisted servers - Catered to large parties and processed transactions
Hostess/To-Go Specialist
Cracker Barrel
06.2019 - 03.2020
- - Greeted and assisted customers in-store and over the phone - Managed reservations and accommodated large parties - Took orders and provided excellent customer service - Assisted with bussing and TOGO orders - Maintained store front and cleanliness
Seasonal Customer Service Agent
Amazon
05.2017 - 09.2018
- - Assisted customers via phone, email, and live chat - Maintained high positive response ratings - Handled customer inquiries and resolved complaints - Managed customer accounts and provided technical support - Assisted with administrative tasks
Meat and Seafood Clerk
Kroger
09.2015 - 05.2017
- - Trimmed and cut meats and seafood - Stocked and cleaned the department - Assisted customers and answered inquiries - Maintained cleanliness and organization - Educated customers on handling and cooking techniques
Education
GED -
MYGED.COM
Death Doula
IAP Career College
03-2024
Skills
- Administrative Assistant
- Data Entry
- Project Management
- Customer Relationship Management (CRM)
- Staff Training
- Sales expertise
- Clerical Support
- Microsoft Office Suite
- Office Management
- Attention to detail
Certification
- BLS Provider
- TABC
Additional Information
Provided security for various events for the past 4 years.
References
References available upon request
Languages
English
Native or Bilingual
Timeline
Seasonal Machine Operator
Ingram Book
08.2024 - 03.2025
FEA/Receiver
Spec's
01.2024 - 08.2024
AHA and EMT Office Coordinator
RC Health Services
05.2023 - 01.2024
Customer Service Representative
Conn's Home Plus
08.2022 - 05.2023
Service Sales Coordinator
TK Elevator
02.2021 - 05.2022
Seasonal Team Member
Michaels
11.2020 - 02.2021
Server
Red Lobster
04.2020 - 02.2021
Hostess/To-Go Specialist
Cracker Barrel
06.2019 - 03.2020
Seasonal Customer Service Agent
Amazon
05.2017 - 09.2018
Meat and Seafood Clerk
Kroger
09.2015 - 05.2017
GED -
MYGED.COM
Death Doula
IAP Career College
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