Nakia Mahone
Newnan
Summary
Administrative professional dedicated to optimizing workflows and enhancing patient care. Capable of managing multiple tasks under tight deadlines, demonstrating effective communication and strong problem-solving skills while maintaining detailed record management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Census Field Representative
Census Bureau
Atlanta
01.2023 - Current
- Collected demographic, economic, and housing data by interviewing households in person, supporting accurate government statistics.
- Conducted in-person and phone interviews with residents, effectively persuading reluctant respondents of survey importance.
- Accurately record survey responses into a government-issued laptop or on forms.
- Utilized personal vehicle and home to efficiently manage administrative responsibilities during flexible hours.
- Maintained detailed records of work hours and travel expenses for accurate reimbursement processing.
- Use judgment to ensure personal safety, particularly when visiting unfamiliar locations or working after dark
Regional Rehab Aide / Administrative Assistant
Ethica Health
Newnan
08.2014 - Current
- Handled payroll processing for all rehab aides in the southwest region, overseeing rehab aides and therapists across 7 buildings.
- Processed medical claims and appeals for denied payments, ensuring timely resolution.
- Processed insurance verification for all patients receiving rehab.
- Assisted therapists with treatments and activities, ensured inventory was maintained, cleaned equipment and treatment areas, ordered and stocked supplies, and transported patients to and from the rehab department for treatment.
- Completed accurate and clear documentation in accordance with policy and procedure.
- Performed responsibilities designated by the regional manager and therapists.
Skills
- Field data collection
- Data collection
- Case documentation
- Client assessment
- Progress monitoring
- Data validation
- Progress reporting
- Record management
- Team collaboration
- Teamwork and collaboration
- Effective communication
- Time management
Certification
- Certified Nursing Assistant
- Certified Rehabilitation Aide
- Certified Customer Service Specialist
- Certified CPR and First Aid
Timeline
Census Field Representative
Census Bureau
01.2023 - Current
Regional Rehab Aide / Administrative Assistant
Ethica Health
08.2014 - Current