Namrata Pandya
Alpharetta
Summary
Enthusiastic and detail-oriented professional with experience in customer service, inventory management, and team leadership. Skilled in cake decorating, cash handling, and creating positive customer experiences. Adept at managing inventory and streamlining workflows to enhance efficiency.
Overview
2025
2025
years of professional experience
Work History
Team Lead
Firehouse Subs
- Supervised and trained team members to ensure smooth daily operations
- Handled scheduling and resolved customer complaints effectively
On Demand Team
Target
08.2024 - Current
- Maintained high levels of cleanliness and organization within the decant area, promoting efficiency while adhering to industry best practices for workplace safety.
- Improved team productivity through effective communication, coordination, and collaboration among team members.
- Trained new team members on decant operations, resulting in faster onboarding and increased overall productivity.
- Coordinated with other departments, such as shipping and receiving, to ensure seamless integration of decant operations into the overall production process.
- Reduced product waste by closely monitoring quality control procedures during the decanting process.
- Loaded and unloaded items from production line.
- Inspected items for defects and damage.
- Sorted and stacked finished items.
- Placed items into bags, boxes or other containers.
- worked in pizza hut dept in target at my current location ,worked as CSA on front end to cash customer out.
Inventory Specialist
Walgreens
08.2024 - 10.2024
- Monitored and managed inventory levels to prevent stock shortages
- Streamlined inventory tracking processes to improve operational efficiency
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
Cake Decorator & Cashier
Baskin Robbins & Dunkin Donuts
10.2023 - 05.2024
- Prepared and decorated cakes for various occasions
- Managed cash transactions and maintained accurate records
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
Sales Associate
Walmart
05.2023 - 08.2023
- Assisted customers with purchases and inquiries, providing exceptional service
- Maintained merchandise displays and ensured accurate pricing
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Cake Decorator
Baskin Robbins
08.2023 - 05.2023
- Designed and decorated custom cakes to meet customer specifications
- Ensured high-quality standards and attention to detail in cake presentation
Education
Master of Arts - Art
Maharaja Sayajirao University
Vadodara,GJ,india04-2001
Bachelor of Arts - Art
Maharaja Sayajirao University
Vadodara,GJ,india04-1999
Skills
- Cake Decoration and Design
- Inventory Management
- Customer Service Excellence
- Cash Handling and Reconciliation
- Team Leadership and Training
- Customer focus
- Conflict resolution
- Attention to detail
- Performance improvement
- Workplace safety
- Employee evaluation
- Diversity and inclusion
- Product management
- Relationship building
- Employee training
- Loss prevention
- Employee engagement
- Teamwork and collaboration
- Team motivation
- Quality improvement
- Cash handling
- Flexible schedule
- Client support
- Safety
- Safety processes and procedures
- Active listening
- Organizational skills
Personal Information
Hobbies: Baking and experimenting with new cake designs., Exploring innovative customer service techniques., Volunteering in community events and activities.
Languages
Hindi
Full Professional
Gujarati
Native or Bilingual
English
Full Professional
Timeline
On Demand Team
Target
08.2024 - Current
Inventory Specialist
Walgreens
08.2024 - 10.2024
Cake Decorator & Cashier
Baskin Robbins & Dunkin Donuts
10.2023 - 05.2024
Cake Decorator
Baskin Robbins
08.2023 - 05.2023
Sales Associate
Walmart
05.2023 - 08.2023
Team Lead
Firehouse Subs
Master of Arts - Art
Maharaja Sayajirao University
Bachelor of Arts - Art
Maharaja Sayajirao University
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