Nancy Fernandez
Hoschton
Summary
Detail-oriented receptionist with a strong focus on customer service and appointment scheduling. Committed to creating a welcoming environment and ensuring efficient check-in processes.
Overview
4
4
years of professional experience
Work History
Receptionist
Pandya Medical Center
Braselton
08.2023 - 12.2025
- Greeted patients warmly and provided excellent customer service at front desk.
- Managed appointment scheduling using electronic health record system efficiently.
- Scheduled and confirmed appointments.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Assisted patients with check-in and check-out processes smoothly and professionally.
Receptionist
Atlanta Institute For ENT
Alpharetta
08.2021 - 02.2023
- Organized medical records and ensured all documents were accurately filed timely.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Education
High School Diploma -
Meadowcreek High School
Norcross, GA05-2015
Skills
- Customer service
- Check-in processes
- Scheduling appointments
- Time management
- Fast learner
Timeline
Receptionist
Pandya Medical Center
08.2023 - 12.2025
Receptionist
Atlanta Institute For ENT
08.2021 - 02.2023
High School Diploma -
Meadowcreek High School