Nancy Long

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.
• Ensured timely delivery of products by coordinating effectively with logistics team.
• Maintained clean and safe work environment, adhering to health and safety protocols.
• Optimized material usage to minimize waste, contributing to cost reduction efforts.
• Increased team morale, leading safety training sessions.
• Made sure that products were produced on time and are of good quality.
• Maintained organized work area by cleaning and removing hazards.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Met production targets and tight deadlines by collaborating closely with team members.
• Assembled products according to changing daily work orders and specific customer needs.
• Inspected products and machines to maintain quality and efficiency.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Calibrated machines to maintain required productivity levels and adherence to quality standards.
• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Attend all National, State & Local Board meetings for the Access to Justice Project.

Assists Self-represented litigants, in person, by phone, email, virtually,in group/workshop settings, providing procedural information.

Interviews and triages self-represented litigants, assessing their legal problems and determining appropriate next steps.

Inventories needs of community and courts annually.

Reviews and analyses variety of documents associated with variety of case types including but not limited to paternity, legitimation, dissolution of marriage, child support, small claims,unlawful detainer, guardianship, civil harassment, and limited civil cases.

Inventories annually needs of courts and community.

Assists Law Library Director with variety of paralegal duties.

Receives phone calls, schedules appointments and distributes information for both Law Library and Southwest Georgia Legal Self-Help Programs.

Coordinates use of interpreters and or interpreter services and uses variety of virtual technology top communicate with non-English speaking patrons, if interpreters are not available.

Assists co-workers to secure grants for continued sustainability.

Microsoft office software including Word, Excel, Outlook and Powerpoint to create documents and communicate with employees and public.

Participates in all community events with community partners.

Provides Marketing materials and performs community outreach on behalf of Self-Help center.

Submits draft of the annual budget to director.

Submits bi-annual and annual reports for grant accountability to Commission on Continuing Lawyer Competency , Georgia Bar Foundation and the National Center for State Courts.

Submits summaries daily and weekly of all work performed at Southwest Georgia Legal Self-Help Center.

Coordinated scheduling of employees to ensure adequate staffing.

Assists patrons, attorneys and legal community with Court proceedings using virtual technology.

• Used lectures, discussions and demonstrations to increase learning and classroom success.
• Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
• Examined and graded assignments and assessments to report grades to appropriate personnel.
• Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
• Instructed Learning Support students in remedial English & Writing skills.
• conducted workshops as needed.
• Instructed students in Writing skills to prepare them to take the Regents Writing exams.

Administrative Personnel Officer at the Technician Level that implemented administrative policies and procedures.

Ensured proper formatting, logging and suspension date compliance of unit correspondence, including but not limited to mail, group emails effecting the unit, directives from higher headquarters etc.

Coordinate preparation (formatting etc.), authentication (in accordance with (IAW)CAPR 5-4), distribution and filing administrative authorizations (AA), operating instructions(OI), and supplements, etc.

Updated all personnel files to ensure proper certification and promotions.

Developed a file plan in accordance with CAPR 10-2.

Maintained unit files.

Administered appropriate tests for promotions.

Reviewed all unit developed publications to ensure that they were administratively accurate prior to publication and periodically thereafter ( CAPR-5-4).

Developed and Maintained a file tracking pending reports and duties, reminding staff of due dates and maintained a log.

Record attendance at meetings and kept records of activities and meeting content.

Participated in Search and Rescue Training and actual search and rescue.

Performed other administrative related duties as required.

• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Observed and adopted new techniques from skilled instructors and lecturers.
• Improved student performance by defining clear goals and communicating performance metrics.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Promoted classroom safety, collaboration and best practices.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Tested and evaluated students on materials presented in workshops and classes.
• Increased student participation via engaging lectures and assignments.
• Tested students to assess progress and adapted learning plans in alignment with performance.
• Developed and clearly presented classroom rules, guidelines and objectives.
• Optimized learning plans based on student performance and feedback.
• Enhanced student comprehension and shortened learning process through new teaching methods.
• Optimized day-to-day instruction to align educational strategies with industry best practices.
• Oversaw curriculum development and implementation in alignment with best practices.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.
• Facilitated learning with creation of engaging written and oral assignments.
• Reviewed class and student records to identify improvement opportunities.
• Assisted students in retaining lecture information with creation of guides and course materials.
• Communicated student progress to parents and guardians for collaborative approach to educational goals.
• Created and developed lesson plans to meet students' academic needs.
• Helped students explore concepts with engaging, learning-focused activities.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Fostered student curiosity and interest through creative hands-on activities.
• Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Improved students' analytical skills by introducing state-of-the-art computer program technologies.
• Taught students who were multi-handicapped or disabled either permenantly or temporarily and helped them to stabilize medically and educationally so they could return to a normal school enviroment.

• Met state and local testing timelines.
• Provided information, referral and support to students with disabilities.
• Developed student rosters for special testing conditions.
• Maintained security and integrity of sensitive test materials.
• Set up testing areas according to established guidelines.
• Collaborated with faculty, staff and students to identify and address institutional challenges.
• Implemented strategies to increase student recruiting, engagement and retention.
• Developed and implemented student success initiatives to recognize and encourage achievement.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.
• Retested all students on their appropriate academic levels and obtained a $300,000.00 grant for the program.

• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted patients with self-administered medications.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Transported clients for medical and personal outings.
• Monitored changes in clients' conditions to report concerns to supervisor.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Communicated regularly with clients' families to provide updates on health and wellbeing.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Scheduled and coordinated medical appointments.
• Utilized universal precautions and infection control principles in all aspects of care.
• Supported families through difficult times by offering emotional support and education on important care tasks.
• Assisted with end-of-life care.
• Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
• Documented vital statistics and coordinated with health care providers.
• Improved patients' comfort with massage and application of topical treatments.
• Constructed cognitively stimulating activities.
• Researched and recommended community resources to meet clients' needs.

• Maintained confidentiality of records relating to clients' treatment.
• Guided clients in developing skills and strategies for dealing with problems.
• Offered guidance and advice to help cultivate self-esteem and community involvement.
• Engaged clients in conversation to determine feelings and apprehensions.
• Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
• Implemented evidence-based therapeutic interventions to promote positive behavior change.
• Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
• Conducted evaluations to help patients develop measurable treatment goals.
• Supported individuals dealing with mental health and emotional issues.
• Assisted clients in exploring feelings and understanding behaviors.
• Designed safe and supportive environment for clients to discuss issues.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Determined clients' risk of self-harm or other dangerous behaviors.
• Collaborated with other professionals to coordinate comprehensive care for clients.
• Adapted counseling techniques to best suit individual needs of each client.
• Assessed clients' needs to provide appropriate therapeutic interventions.
• Facilitated group counseling sessions to support and encourage client growth.
• Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
• Taught students life skills according to their IDEA, IEP and 504 treatment and educational plans.