Nancy Xiong
McDonough
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Buford Dental
09.2018 - 09.2019
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Prepared patient X-rays and images by Dentrix for review by dentist
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
Front Desk Receptionist
Treat Your Feet
01.2017 - 09.2018
- Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
Customer Service Representative
Advanced Circuitry International Inc.
09.2017 - 04.2018
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Managed high volume of invoices, consistently meeting deadlines while maintaining accuracy and organization.
Education
BBA - Accounting
Clayton State University
Morrow12.2025
Associate of Science - Accounting
Clayton State University
Morrow12.2023
Skills
- Strong communication skills
- Data entry
- Excel proficiency
- Customer Relations
- Accounts Payable and Receivable
- Financial Statements
- General Ledger Entries
- Invoice balancing
Timeline
Dental Assistant
Buford Dental
09.2018 - 09.2019
Customer Service Representative
Advanced Circuitry International Inc.
09.2017 - 04.2018
Front Desk Receptionist
Treat Your Feet
01.2017 - 09.2018
BBA - Accounting
Clayton State University
Associate of Science - Accounting
Clayton State University
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