NAOMI BROWN

Dynamic leasing and property management professional with over five years of experience in driving occupancy growth, enhancing prospect conversion, and fostering resident retention across multiple properties. Proven ability to elevate occupancy rates from 89% to 95% while supporting leasing teams through streamlined application processing, coordinated move-ins, and exceptional resident experiences. Proficient in Yardi and knowledgeable in Fair Housing compliance, lease administration, and resident relations, with a strong track record in high-volume leasing environments. Committed to optimizing operational efficiency and creating positive living experiences for residents.

• Increased occupancy at 1000 Spalding from approximately 89% to 95%.
• Supported leasing operations across multiple apartment communities.
• Trained and mentored leasing professionals on leasing procedures, resident relations, and operational processes.
• Assisted with application approvals, lease execution, renewals, resident retention, and occupancy planning.
• Coordinated resident engagement events, community outreach initiatives, and property marketing efforts.
• Designed resident communications, marketing materials, and community campaigns using Canva.