NAOMI POPE
DUBLIN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
Work History
Assistant Manager
JIMMY BRITT CDJR
08.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Reviewed sales and gross profit report to assess company efficiency.
MARKETING MANAGER
DUBLIN FORD LINCOLN
10.2017 - 08.2021
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Restaurant Manager
PAPI LOCOS
01.2010 - 10.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
PARALEGAL
LAW OFFICES OF JOE H THALGOTT
02.1997 - 01.2010
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Prepared legal briefs, motions, and pleadings.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
Education
Associate of Science - Paralegal
Sumter County Adult Center
Sumterville, FL03.1995
Skills
- Adobe Creative Suite
- Closing and Contract Negotiations
- Money Handling
- Employee Performance Evaluations
- Accounts Payable and Accounts Receivable
- Customer Relations
- Customer Service and Satisfaction
- Administration and Reporting
- Sales Reporting
Timeline
Assistant Manager
JIMMY BRITT CDJR
08.2021 - Current
MARKETING MANAGER
DUBLIN FORD LINCOLN
10.2017 - 08.2021
Restaurant Manager
PAPI LOCOS
01.2010 - 10.2017
PARALEGAL
LAW OFFICES OF JOE H THALGOTT
02.1997 - 01.2010
Associate of Science - Paralegal
Sumter County Adult Center
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