Naomi Rose
Stockbridge
Summary
Seeking to jumpstart my expertise in high-end customer service / sales environment to bring new sales techniques and strategic client building to a reputable company. My success with sales stem from educating myself on products within all its details and intricacies and I am extremely passionate regarding my communication thereof as well. Given the opportunity I know I will be an asset. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
Aeropostale
06.2023
- Greeting and welcoming customers, Providing a positive and welcoming shopping experience
- Assisting customers in finding and selecting products that suit their style and preferences
- Offering personalized advice and suggestions regarding fashion trends, outfits, and accessories
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem solving
- Received an award and recognition for exceptional customer service, including 'Sales Associate of the Month'
Sales Associate
Levis Strauss & Co
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate (part-time)
Tommy Hilfiger, a PVH Company
08.2023 - 11.2024
- Meet deals objectives
- Utilize the raised levels of deals and benefit to maximize deals execution
- Illustrate an in-depth information of the stock
- After closing a deal, screen all points of interest counting: shipping, changes (in case appropriate) and extraordinary demands to guarantee client fulfillment
- Comply with all deals related arrangements and strategies
- Keep up a sharp intrigued within the mold industry and advertise patterns
- Gave the most noteworthy level of client benefit
- Constructed and kept up rehash clientele
- Resolved all client issues and complaints rapidly and viably, guaranteeing client fulfillment
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School -
Woodland High School
Stockbridge, GA05.2025
Skills
- Customer service
- Basic math
- Communication skills
- Sales
- Cash Handling
- Upselling
- Leadership
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Relationship building
- Cash handling
Timeline
Sales Associate
Levis Strauss & Co
11.2024 - Current
Sales Associate (part-time)
Tommy Hilfiger, a PVH Company
08.2023 - 11.2024
Sales Associate
Aeropostale
06.2023
High School -
Woodland High School
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