NARISSA WALTERS

• Assist passengers requiring special assistance, including those with disabilities, elderly passengers, and unaccompanied minors, ensuring their safe and comfortable travel experience.
• Provide exceptional customer service, addressing passenger inquiries and concerns professionally and promptly.
• Ensure compliance with all company policies, safety protocols, and federal regulations.
• Assist with boarding and deplaning procedures, ensuring all special assistance passengers were accommodated appropriately.
• Collaborated with airline and airport staff to facilitate smooth operations and enhance the overall passenger experience.

• Design and deliver engaging and comprehensive lectures on various business administration topics including management principles, marketing strategies, financial accounting, and organizational behavior.
• Foster an interactive learning environment through group discussions, case studies, and hands-on projects to enhance student understanding and participation.
• Create and administer exams, assignments, and projects to assess student performance and provide constructive feedback to support their academic growth.
• Guide students in course selection, career planning, and academic challenges, contributing to their overall success and development.

• Assist customers with rental inquiries, reservations, and transactions
• Address and resolved customer complaints and issues promptly and professionally.
• Manage the fleet of rental vehicles, ensuring timely maintenance and availability.
• Implement efficient scheduling and utilization of vehicles to maximize rental revenue.
• Supervise and train rental agents and support staff
• Performance evaluations
• Develop and implement sales strategies to achieve rental targets and increase market share.
• Collaborate with local businesses and tourism agencies to drive business growth.
• Monitor daily financial transactions, including cash handling and banking procedures and generate financial reports and analyzed data to identify trends and opportunities for improvement.
  

Business Teacher

• Instructed a diverse group of students in various business-related subjects, including Accounting, Marketing, Economics, and Management
• Developed comprehensive lesson plans that aligned with the curriculum standards and incorporated real-world business scenarios to enhance learning.
• Evaluated student performance through assignments, projects, and examinations, providing constructive feedback to support their academic growth
• Organized and supervised extracurricular activities, such as business clubs and competitions, to foster students' interest and skills in the business field.

Head of the Business Department

• Led the Business Department, overseeing curriculum development, faculty management, and resource allocation
  Conducted regular departmental meetings to discuss curriculum updates, teaching strategies, and student performance, promoting a collaborative environment.
• Coordinated professional development opportunities for department staff to stay current with industry trends and educational best practices.
• Implemented innovative teaching technologies and methodologies to enhance the learning experience and maintain the department's competitive edge.
  

Senior Management Team Member

• Collaborated with the school's senior leadership team to develop and implement strategic plans and policies that align with the institution's mission and goals.
• Played a key role in decision-making processes related to academic programs, student affairs, and school operations.
• Participated in school-wide initiatives and events, contributing to a positive and dynamic school culture.
• Mentored and supported new teachers and staff, fostering professional growth and a supportive work environment.
  

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.