Dynamic Customer Service Representative with proven expertise at Legranvil Enterprise SRL, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Successfully managed escalated calls, ensuring satisfactory outcomes while maintaining professionalism under pressure. Skilled in data entry, contributing to efficient service delivery and customer satisfaction.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.