Natali Marcial
Marietta
Summary
Highly motivated and results-driven professional with a proven track record of consistently exceeding performance goals. Known for exceptional speed and efficiency, consistently delivering high-quality, detailed work within tight deadlines. With a strong focus on achieving excellence in all tasks, adept at adapting to new challenges and continuously striving for improvement. A knowledge seeker committed to driving success through a strong work ethic and dedication, eager to contribute skills and expertise to a dynamic organization.
Overview
5
5
years of professional experience
Work History
Machine Operator
RPI Logistics
04.2024 - 07.2024
- Operated machinery ensuring smooth production flow, adjusted settings for product specifications
- Maintained optimal machine performance, reducing downtime by12%
- Collaborated with team to troubleshoot and resolve mechanical issues promptly
- Enhanced product quality through precise machine adjustments, leading to fewer defects
- As a really detailed oriented person I always needed to make sure my products were cut to perfection
Punch out
Rodriguez Handyman
05.2023 - 03.2024
- Address homeowner concerns before move-in, boosting client satisfaction and trust
- Resolve detailed issues pre-move-in, ensuring high homeowner satisfaction and loyalty
- Enhance client trust by meticulously addressing all pre-move-in details for homeowners
- Meticulously inspect properties pre-move-in, identifying and resolving potential issues to ensure seamless transitions for homeowners
- Partner with homeowners to address concerns, fostering open communication and building long-term relationships based on trust and reliability
- Made connections and built trust with homeowners, so they felt comfortable letting me work in their home anytime
- Received excellent feedback about my work from both homeowners and builders
Customer Service Associate
Target Corporation
02.2019 - 03.2023
- Resolved customer issues, ensuring satisfaction and loyalty, improving store reputation
- Maintained store reputation through excellent customer service, achieving high satisfaction rates
- Assisted customers with inquiries and issues, contributing to a positive shopping experience
- Addressed customer concerns promptly, maintaining high standards and positive feedback
- Ensured customer satisfaction by resolving issues effectively, enhancing store reputation
- Streamlined customer issue resolution process, leading to significant improvement in satisfaction rates and enhanced store reputation
- Building connections with regular guest at the store was really important
Education
High school diploma - undefined
Marietta High School
Marietta, GA05.2021
Skills
- Customer service (2 years)
- Active, clear, and concise communication
- Problem solver
- Multitasking and time management
- Detailed work
- Collaborative
- Tech savvy
Languages
Spanish - Fluent
Native or Bilingual
Timeline
Machine Operator
RPI Logistics
04.2024 - 07.2024
Punch out
Rodriguez Handyman
05.2023 - 03.2024
Customer Service Associate
Target Corporation
02.2019 - 03.2023
High school diploma - undefined
Marietta High School
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