Summary
Work History
Education
Skills
Languages
Timeline
Generic

Natali Trejo

Dallas

Summary

Proactive and customer-focused, I excelled at Cielo Blue Mexican Restaurant by enhancing guest satisfaction and streamlining dining experiences. Leveraging skills in effective multitasking and interactive communication, I significantly contributed to a welcoming atmosphere. My ability to maintain cleanliness and manage guest engagements demonstrates a blend of hard and soft skills vital for high-paced environments.

I love making everyone feel welcomed and comfortable. I am very good at being respectful and kind to everyone no matter what. I make sure to keep things neat and in order and just love socializing and meeting new people daily!

Work History

Hostess

Cielo Blue Mexican Restaurant
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Team Member

Chick-fil-A
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor - Education

Kennesaw State University
Kennesaw, GA

East Paulding High School
Dallas, GA
2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Friendly, Responsible and Respectful
  • Interactive communication skills
  • Greeting guests
  • Guest engagement
  • Payment processing
  • Complaint handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess

Cielo Blue Mexican Restaurant

Team Member

Chick-fil-A

Bachelor - Education

Kennesaw State University

East Paulding High School
Natali Trejo