Natalie Beers
Kennesaw
Summary
Oversaw high-quality patient services by implementing precise specimen processing protocols. Enhanced operational efficiency through the identification and resolution of procedural discrepancies. Strengthened laboratory accuracy by optimizing communication channels and managing complex laboratory operations.
Overview
17
17
years of professional experience
2009
2009
years of post-secondary education
Work History
Laboratory Assistant
Medici Medical
Kennesaw
03.2026 - Current
- Prepared samples for analysis following established laboratory protocols.
- Maintained laboratory equipment and ensured proper functionality and cleanliness.
- Assisted in conducting experiments and documenting results accurately.
- Managed inventory of supplies and ordered materials as needed.
- Collaborated with team members to support daily laboratory operations.
- Coordinated with healthcare professionals to ensure timely sample processing.
- Prepared samples for analysis by following standard laboratory procedures.
- Ensured that laboratory procedures are followed correctly at all times.
- Obtained samples for testing following standard protocols.
- Monitored lab supplies and proactively replenished for convenience and availability.
- Documented experimental procedures accurately in logbooks or electronic databases.
- Maintained lab inventory and ordered supplies as needed.
- Compiled reports summarizing experimental results for review by senior staff members.
- Prepared lab for daily operations by stocking materials and equipment.
- Prepared specimens and forms for transport to outside laboratories.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
Laboratory Tech Support Specialist
Northside Hospital
03.2025 - 10.2025
- Receiving and processing blood specimens, CSF and body fluids. Check quality and quantity, and proper labeling of all specimens. Ordering bone marrow tests and ensuring rapid results for patient care. Knowing and receiving and teaching phlebotomy draws are complete and in correct tubes for send outs. Ensuring patient care comes first by answering multiple phone lines and directing calls as needed.
Laboratory Tech Support Service Specialist II
Kennestone Hospital
12.2019 - 01.2024
- Receiving and processing blood specimens, CSF and body fluids. Check quality and quantity, and proper labeling of all specimens. Knowing and receiving and teaching phlebotomy draws are complete and in correct tubes for send outs. Ensuring patient care comes first by answering multiple phone lines and directing calls as needed. Helping the whole team by calling critical calls for the entire lab.
Driver
Marcos Pizza
08.2019 - 12.2019
- Preparing food and taking orders for accuracy and getting orders ready for delivery. Having excellent customer service with customers on the phone as well as walk ins.
Phlebotomy Technician
CSL Plasma
05.2019 - 07.2019
- Doing multiple venipunctures and collection of plasma from donors. Having excellent customer service for each donor.
Teacher's Assistant
Child Care Career
09.2017 - 05.2019
- Worked in multiple classrooms with multiple teachers and aides. Helping children with learning disabilities such as Autism, Aspergers and Down Syndrome adjust to being in a classroom and socialization skills.
Teacher's Assistant
Child Help
04.2017 - 08.2017
- Worked with multiple teachers and aides in multiple classrooms with children who have behavior and social issues and skills.
Phone Operator/Customer Service Rep
Low-Cost Interlock
08.2016 - 10.2016
- Answering phone calls, transferring calls and working on clients' accounts and solving any customer questions and issues.
Inventory Specialist
RGIS
12.2015 - 08.2016
- Worked on sales floors and backrooms to accurately take inventory of multiple areas and items throughout stores.
Health Care Giver CNA/HHA
Sheila Health Care
08.2011 - 06.2016
- Provided health care services to elderly people in their homes and helped with ADLs.
Health Care Giver NA/HHA
Senior Helpers
05.2009 - 08.2011
- Provided health care services to elderly, home bound, Alzheimer’s and dementia patients at home helping with ADLs.
Education
BS - Psychology
California Coast University
Skills
- Performing venipunctures and capillary draws in correct order, and training of phlebotomist in training for proper collection of send out tests Help train new employees and help maintain standards for call backs by helping with these critical calls
- Sample preparation
- Specimen processing
- Inventory management
- Quality control
- Customer engagement
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Team support
- Lab safety protocols
- File management
- Lab equipment processes
- Centrifugation techniques
- Sample collection techniques
- Laboratory documentation
- Laboratory record keeping
- Laboratory testing
- Phlebotomy
References
References upon request
Timeline
Laboratory Assistant
Medici Medical
03.2026 - Current
Laboratory Tech Support Specialist
Northside Hospital
03.2025 - 10.2025
Laboratory Tech Support Service Specialist II
Kennestone Hospital
12.2019 - 01.2024
Driver
Marcos Pizza
08.2019 - 12.2019
Phlebotomy Technician
CSL Plasma
05.2019 - 07.2019
Teacher's Assistant
Child Care Career
09.2017 - 05.2019
Teacher's Assistant
Child Help
04.2017 - 08.2017
Phone Operator/Customer Service Rep
Low-Cost Interlock
08.2016 - 10.2016
Inventory Specialist
RGIS
12.2015 - 08.2016
Health Care Giver CNA/HHA
Sheila Health Care
08.2011 - 06.2016
Health Care Giver NA/HHA
Senior Helpers
05.2009 - 08.2011
BS - Psychology
California Coast University