Natalie Cray
Vidalia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora Inside Kohls
02.2023 - 12.2023
- Provided customers with product advice and recommendations based on their individual needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Guest Advisor
Spavia
07.2022 - 10.2022
- Enhanced guest experience by providing personalized recommendations and tailored advice on products and services.
- Streamlined check-in process for faster service, resulting in increased guest satisfaction rates.
- Addressed guest concerns promptly and effectively, fostering a positive atmosphere and repeat business.
- Trained new Guest Advisors on company policies and procedures to ensure consistent quality of service.
Merchandise Associate
HomeGoods
04.2022 - 08.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Food Service Associate
QuickChek
07.2020 - 07.2021
- Enhanced customer satisfaction by providing timely and efficient food service.
- Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
- Expedited orders accurately and efficiently, resulting in positive customer feedback.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
High School Diploma -
Morris Knolls High School
Rockaway, NJ06.2021
Skills
- Products knowledge
- Relationship Building
- Customer Engagement
- Customer Service
- Relationship building and management
- Retail experience
- Appointment Scheduling
- Organization and Multitasking
Timeline
Beauty Advisor
Sephora Inside Kohls
02.2023 - 12.2023
Guest Advisor
Spavia
07.2022 - 10.2022
Merchandise Associate
HomeGoods
04.2022 - 08.2022
Food Service Associate
QuickChek
07.2020 - 07.2021
High School Diploma -
Morris Knolls High School
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