Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATALIE CRAY

Vidalia

Summary

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Bath & Body Works
03.2026 - Current
  • Delivered exceptional customer service, enhancing overall shopping experience and building customer loyalty.
  • Assisted in visual merchandising, ensuring product displays met brand standards and attracted customer attention.
  • Managed cash register operations, accurately processing transactions and maintaining balanced cash drawers.

Customer Service Representative

VXI Global Solutions LLC
06.2025 - 12.2025
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Provided expert troubleshooting for hardware and software issues across various Apple products.
  • Guided customers through technical support processes, enhancing user experience and satisfaction.
  • Managed escalated issues with professionalism, ensuring timely resolutions for customers.

Front Desk Receptionist

Planet Fitness
Vidalia, GA
04.2024 - 08.2025
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Beauty Sales Advisor

Sephora
Cedar Knolls, NJ
08.2021 - 12.2023
  • Utilized sales skills to upsell additional beauty products and services.
  • Implemented creative strategies to drive store traffic and maximize sales results.
  • Recommended appropriate products based on customer's lifestyle, budget, and preferences.
  • Worked closely with marketing teams on special promotions for upcoming holidays.

Deli Clerk

Quickchek
Rockaway, NJ
06.2020 - 07.2021
  • Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.
  • Prepared sandwiches, salads and other deli items according to recipes.
  • Promoted deli specials and new products to customers.
  • Took inventory of deli items and restocked shelves when necessary.

Education

High School Diploma -

Morris Knolls High School
06-2021

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Data entry
  • Active listening
  • Call center operations

Timeline

Retail Sales Associate

Bath & Body Works
03.2026 - Current

Customer Service Representative

VXI Global Solutions LLC
06.2025 - 12.2025

Front Desk Receptionist

Planet Fitness
04.2024 - 08.2025

Beauty Sales Advisor

Sephora
08.2021 - 12.2023

Deli Clerk

Quickchek
06.2020 - 07.2021

High School Diploma -

Morris Knolls High School
NATALIE CRAY