Natalie Davis Gunner

Branch Manager

Security Finance

02.2002 - 09.2022

Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Increased efficiency and drove branch revenue by optimizing daily operations.
Designed sales and service strategies to improve revenue and retention.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
Managed and inspired team members to perform to full potential, driving branch profitability.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Planned work schedules to maintain adequate staffing levels.
Disciplined employees to encourage compliance with company policies and procedures.
Verified cash by balancing cash drawers and maintaining cash count records.
Established and built customer relationships through targeted outreach and initiatives.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Supported outside sales force in servicing and obtaining new business.
Read personal and commercial financial statements, contextualizing loan or credit applications with credit history and general financial status of applicants.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.