Natalie Solis
Waterproofing Contractors Inc.
Buford,GA
3
years of professional experience
Organized and dependable individual with experience in administrative support, payroll, accounts payable, record keeping, and daily office operations. Skilled in Sage and Microsoft Office, with prior assistant management experience that has helped develop strong communication, organizational, and problem-solving skills. Currently pursuing a Business Management diploma and eager to continue building experience and growing within the business field.
Work History
Administrative Assistant
1 Year 10 Months- Coordinated communication between departments, enhancing collaboration and information sharing.
- Trained new staff on administrative procedures, fostering a collaborative work environment.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted in scheduling appointments and meetings, optimizing time management for executives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assistant Manager
1 Year 7 Months- Assisted in managing daily operations and ensuring a welcoming atmosphere for members.
- Supported membership sales initiatives by providing exceptional customer service and addressing inquiries.
- Executed inventory management processes, maintaining stock levels of supplies for seamless operational efficiency.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Monitored facility cleanliness and equipment maintenance, ensuring compliance with health and safety regulations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Business Administration - Business Management
Skills
Customer service
Data entry
Computer skills
Microsoft Word
Time management
Microsoft Excel
File organization
Administrative support
Strong problem solver
Bilingual
Timeline
Administrative Assistant
Waterproofing Contractors Inc.
11.2024 - CurrentRead More
Assistant Manager
Planet Fitness
04.2023 - 11.2024Read More
Gwinnett Technical College
Associate of Business Administration from Business Management
Read More