Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Williams

Atlanta

Overview

3
3
years of professional experience

Work History

IT Help Desk Student Worker

Oglethorpe University
01.2025 - 04.2025
  • Provided technical support to students and faculty via phone and in-person.
  • Diagnosed and resolved software, hardware, and account issues.
  • Managed ticketing system and documented solutions to improve efficiency.

Baker & Cashier

Crumbl Cookie
07.2022 - 08.2022
  • Prepared and baked large batches of cookies to company standards.
  • Decorated and packaged cookies for customer orders.
  • Operated the cash register, processed transactions, and assisted customers.
  • Maintained a clean and organized kitchen environment.

Education

Bachelor of Science - Physics, Minor in Computer Science

Oglethorpe University
Atlanta, GA
08-2026

Skills

  • Programming: Python, JavaScript
  • Tools & Platforms: Git/GitHub, Jupyter Notebook, VS Code
  • Technical: Troubleshooting (Windows/Mac), basic networking, computer hardware/software support
  • Other: Team collaboration, technical communication, problem-solving

Languages

English (Fluent)

Timeline

IT Help Desk Student Worker

Oglethorpe University
01.2025 - 04.2025

Baker & Cashier

Crumbl Cookie
07.2022 - 08.2022

Bachelor of Science - Physics, Minor in Computer Science

Oglethorpe University

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Natalie Williams