Natalie Y. Reyes
Bonaire
Summary
Efficient Administrative Professional experienced in office management and secretarial tasks. Achieved effective organization of electronic and manual filing systems while facilitating community events to enhance public engagement. Focused on supporting colleagues through strong communication skills and collaboration with diverse groups to address community needs.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Community Liaison Officer
Department of State
Stockholm
04.2023 - 07.2025
- Facilitated communication between community members and government officials.
- Facilitated communication between government representatives and members of the public.
- Organized community events to promote public awareness and engagement.
- Collaborated with local organizations to address community needs and concerns.
- Coordinated events designed to build bridges between different cultural groups within the community.
- Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
- Assessed data from surveys and focus groups to determine areas of need within a given region.
- Maintained records of all interactions with individuals, including contact information, notes from conversations.
Secretary
Houston County Board of Education
Perry
07.2020 - 12.2021
- Scheduled appointments and maintained calendars for administrative staff.
- Handled incoming calls and routed them to appropriate personnel promptly.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Coordinated communication between faculty, parents, and students effectively.
- Managed daily office operations and maintained organized filing systems.
- Answered incoming phone calls and responded to inquiries.
- Supported student enrollment processes and maintained accurate records.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Secretary
Croughton Elementary School
05.2016 - 01.2019
- Lead secretary for Croughton Elementary School.
- Worked directly with School Principal.
- Developed and maintained spreadsheets and calendars to support staff scheduling and organization.
- Dealt with USAF school liaison on a daily basis.
- Set up and maintain systems files and safeguarded confidential information.
- Dealt with USAF school liaison on a daily basics.
- Managed daily correspondence with staff and parents to ensure effective communication and support.
- Maintained records for Unit 4632 at DoDEA, APO AE 09494
Transportation Management Officer
Serco
Croughton
02.2005 - 05.2007
- Coordinated shipping, storage, and customs clearance for military household goods, ensuring compliance with regulations.
- Performed QA evaluations of household goods, commercial travel, and moving and storage facilities to maintain service quality.
- Managed incoming and outgoing phone calls efficiently.
- Processed confidential information with discretion and care.
- Croughton, United Kingdom
Education
Diploma -
Hesser College
Portsmouth, New HampshireHigh School Diploma -
West Florence High School
Florence, SCSkills
- Community engagement
- Stakeholder engagement
- Public event planning
- Effective communicator
- Customer service
- Data entry
- Microsoft Excel
- Microsoft Word
- Microsoft Access
- Adobe
- Organized
- Detail-oriented
- Flexible
- Works well independently
- Civic engagement
Certification
- Certified Medical Assistant, Portsmouth, NH, 2012
- USDA Agriculture/Customs Certification, Germany, 2005
Timeline
Community Liaison Officer
Department of State
04.2023 - 07.2025
Secretary
Houston County Board of Education
07.2020 - 12.2021
Secretary
Croughton Elementary School
05.2016 - 01.2019
Transportation Management Officer
Serco
02.2005 - 05.2007
Diploma -
Hesser College
High School Diploma -
West Florence High School