Natalie Easterwood
Carrollton
Summary
Multifaceted and focused individual dedicated to optimizing customer satisfaction. Adept in fast paced environments and prioritizing productivity. Can be quickly and efficiently trained for any position within an individual workplace; highly capable of both leadership and following instruction. Meticulous attention to detail with creative but disciplined approach to any task at hand.
Overview
12
12
years of professional experience
Work History
Client Services Coordinator
Cutting Edge Consulting Group
05.2023 - 10.2024
- Proactively identified and researched potential clients within targeted industry
- Initiated over 50 cold calls daily to prospects to introduce company's services, assess needs of prospects, and explore opportunities for collaboration
- Delivered persuasive and tailored sales pitches to engage prospects and effectively communicate services' value
- Provided regular reports on cold calling efforts, conversion rates, and potential client feedback to management
- Strategically managed company's LinkedIn profile, initiating connection requests and personalized messages to expand company's networks
- Maintained high response rate by crafting compelling messages that resonated with target audience
Barista - Part Time
Joe and the Juice
01.2024 - 05.2024
- Prepared high-quality beverages and food items, ensuring consistency and adherence to company recipes
- Managed daily inventory, reducing waste through effective stock rotation practices
- Streamlined workflow during peak hours, enhancing customer satisfaction and service speed
- Balanced both front-of-house tasks and back-of-house responsibilities during busy periods
- Pleasantly interacted with customers during hectic periods to promote both a positive environment and customer experience
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
Medical Office Receptionist – Temporary Assignment
Modern Migraine MD
02.2023 - 03.2023
- Confirmed appointments, communicated with patients, and updated patient records
- Responded to inquiries from patients seeking information and relayed messages to appropriate departments
- Utilized software to schedule, reschedule, and cancel appointments according to doctor and patient availability
- Maintained records by obtaining, documenting, and updating personal and financial information
- Documented patient medical information and insurance details to facilitate smooth appointments and payment processing
- Enhanced office productivity by handling high volume of callers per day
Seasonal Coat Check Attendant
The Brooklyn Monarch
10.2022 - 02.2023
- Greeted and assisted over 300 guests per day
- Secured customer's coats, handbags, and backpacks while arranging all checked items in order of corresponding ticket numbers
- Collected payments and maintained secure cash drawers, promptly discerning and resolving discrepancies in daily totals
- Monitored coat room and organized clothing racks while optimizing spatial order, efficiency, and cleanliness
- Oversaw inventory of all items and ensured guests received proper belongings when collected
Fulfillment Associate
Amazon
10.2021 - 06.2022
- Prepared and organized packages, containers, and pallets with correct merchandise counts
- Collaborated effectively with coworkers on initiatives focused on achieving improvements in production, quality, and workflow
- Operated equipment such as pallet jacks to move heavy boxes
- Adhered to safety procedures when stocking and unloading to avoid injuries
- Maintained productivity and accuracy while multitasking
- Inspected outbound shipments to assess and confirm appropriate quality standards
Sample Marketing Associate
Ann Taylor Loft
08.2018 - 03.2020
- Unpacked incoming products to organize, stock, and document quantity and quality of items
- Maintained clean office space while straightening and facing merchandise
- Stocked merchandise while clearly labeling items and arranging according to size, style, and color
- Selected and delivered necessary items for photoshoots and product evaluation
- Contributed to team objectives in fast-paced environment
- Worked independently with minimal supervision
Production Line Worker
Maplehurst Bakeries
05.2012 - 08.2015
- Maintained maximum organization and productivity by properly sorting incoming products
- Conducted quality inspections of all stages of products and made minor corrections to meet project expectations
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Calibrated equipment to maintain optimal performance
- Safely and accurately packaged final products to be exported
Skills
- Productivity and Time Management
- Customer Service and Assistance
- Troubleshooting and Critical Thinking
- Organizational with Strong Attention to Detail
- Active Listening and Communication
- Teamwork and Collaboration
Timeline
Barista - Part Time
Joe and the Juice
01.2024 - 05.2024
Client Services Coordinator
Cutting Edge Consulting Group
05.2023 - 10.2024
Medical Office Receptionist – Temporary Assignment
Modern Migraine MD
02.2023 - 03.2023
Seasonal Coat Check Attendant
The Brooklyn Monarch
10.2022 - 02.2023
Fulfillment Associate
Amazon
10.2021 - 06.2022
Sample Marketing Associate
Ann Taylor Loft
08.2018 - 03.2020
Production Line Worker
Maplehurst Bakeries
05.2012 - 08.2015
Similar Profiles
Chijioke NwanaforoChijioke Nwanaforo
Business Analyst II at EXPERT-EDGE CONSULTING GROUPBusiness Analyst II at EXPERT-EDGE CONSULTING GROUP
Adepeju RajiAdepeju Raji
Business Analyst at EXPERT EDGE CONSULTING GROUPBusiness Analyst at EXPERT EDGE CONSULTING GROUP
Parker EarpParker Earp
Machine Operator at The Cutting EdgeMachine Operator at The Cutting Edge
Ashley AbstonAshley Abston
Fufilment Center Associate at AmazonFufilment Center Associate at Amazon
James Wang, Ph.D.James Wang, Ph.D.
Founder and Chairman at Legend Dragon Management CorporationFounder and Chairman at Legend Dragon Management Corporation