Summary
Overview
Work History
Education
Skills
Timeline
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NATALYA ASTEASUAINZARRA

Springfield,GA

Summary

Mission-driven and compassionate professional with a diverse background in intelligence analysis, healthcare, and full-time caregiving. Brings over 6 years of experience in high-stakes operational environments, paired with strong administrative and interpersonal skills from healthcare and customer service roles. Most recently served as a stay-at-home mother to two young boys under the age of two, developing a profound sense of purpose in early childhood care through structured routines, developmental activities, and emotional guidance. Previous experience as a medical assistant in a psychiatric clinic strengthened a trauma-informed, patient-centered approach to care.

Adept at managing multiple priorities with empathy, precision, and discretion. Known for excellent communication skills, calm problem-solving, and creating nurturing environments. Passionate about supporting the younger generation's emotional and developmental growth. Committed to fostering safe, engaging, and supportive spaces where children feel seen, valued, and inspired to thrive.

Overview

8
8
years of professional experience

Work History

Full-Time Caregiver

Stay At Home Mom
10.2022 - Current
  • Provided full-time care for two young boys under two years old, managing daily routines including meals, hygiene, naps, and developmental play.
  • Created and implemented age-appropriate activities to stimulate cognitive, emotional, and physical development.
  • Built foundational skills in patience, multitasking, and conflict resolution in a high-demand, emotionally sensitive environment.
  • Practiced child-led learning and gentle parenting techniques, promoting positive emotional and behavioral development.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Medical Assistant

Florida Medical Clinic Psychiatry
06.2021 - 02.2022
  • Assisted psychiatrists in care for adolescent and adult patients with various mental health diagnoses.
  • Supported a compassionate, judgment-free environment through attentive listening and clear communication.
  • Coordinated patient appointments, documented health histories, and processed prescriptions with meticulous attention to detail.
  • Developed deeper understanding of trauma, neurodiversity, and behavioral health needs.
  • Supported a compassionate, judgment-free environment through attentive listening and clear communication.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained pre- and post-treatment vital signs and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine the purpose of visit and record medical history.

Intelligence Analyst

Navy Reserves
08.2018 - Current
  • NEC: K070 Date Awarded 04/2019
  • Graduated C school 04/2019 as an Operational Intelligence Analyst
  • Training courses experienced with include the following: CDE Collateral Damage Estimation, BDA Battle Damage Assessment, MIBD Modernized Integrated
  • Database for Targeteers, Google Earth for Target Development.
  • Currently in unit JICCENT 0174, Tampa FL- Providing BDA and targeting mission support to USCENTCOM operations.
  • Mentored new sailors in production of both BDA and targeting graphics and proper classification standards.
  • Collateral duties include Medical PO, and Mental Health Counselor contact.
  • Collected information about enemy strengths, movements and activities.
  • Screened and interpreted sourced intelligence information.
  • Reported on incidents, suspensions and other concerns to supervisory personnel.
  • Applied new and advanced tools and techniques to intelligence cycle, addressing complex challenges with emphasis on big data analytics and data visualization.
  • Created useful intelligence products to support field operations.
  • Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
  • Produced multi-source intelligence reports.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Briefed intel products on emerging threats.
  • Trained team personnel on BDA and Targeting to optimize deployment and maintenance activities.

Managers Assistant

INNOVATIVE DRYWALL SOLUTIONS LLC
10.2020 - 01.2023
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Reduced financial discrepancies 100% by monitoring monetary transactions, including credit card sales and deposits.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with the budget.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Supervisor

Chick-fil-A
05.2019 - 10.2020
  • I had the same performance tasks as before, I just had a gap of a year and a half due to joining the military.

Supervisor

Chick-fil-A
01.2017 - 08.2018
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Measured team performance and reported metrics to leadership team members.
  • Mentored newly hired employees on all equipment and all tasks in house and back of house while also developing a training manual for all new employees to use for reference purposes.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success.

Education

Certification - Patient Care Technician

HCC
Tampa, FL
03.2021

Certification - Operational Intelligence Analyst

Dam Neck Naval Base
Virginia Beach, VA
03.2019

Skills

  • Childcare and supervision
  • Early childhood development activities
  • Patience and emotional support
  • Safety and hygiene maintenance
  • Effective communication with parents and caregivers
  • Time management and multitasking
  • Problem Anticipation and Resolution
  • Strong critical thinking capabilities
  • Threat detection
  • Data Collection
  • Verbal, interpersonal, and written communication
  • Confidentiality and Data Protection
  • Meticulous Attention to Detail
  • Multi-Line Telephone Systems
  • Task Prioritization
  • Strong Organizational Skills
  • Ease with Computers
  • Technology Research and Analytical Skills

Timeline

Full-Time Caregiver

Stay At Home Mom
10.2022 - Current

Medical Assistant

Florida Medical Clinic Psychiatry
06.2021 - 02.2022

Managers Assistant

INNOVATIVE DRYWALL SOLUTIONS LLC
10.2020 - 01.2023

Supervisor

Chick-fil-A
05.2019 - 10.2020

Intelligence Analyst

Navy Reserves
08.2018 - Current

Supervisor

Chick-fil-A
01.2017 - 08.2018

Certification - Operational Intelligence Analyst

Dam Neck Naval Base

Certification - Patient Care Technician

HCC

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NATALYA ASTEASUAINZARRA