Natalya Jenkins
Atlanta
Summary
Healthcare professional with comprehensive experience in medical assistance and team supervision. Proven ability to enhance clinical operations and support staff growth to achieve optimal patient outcomes. Known for strong teamwork, adaptability, and results-driven approach in dynamic healthcare environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Concentra Urgent Care
04.2023 - Current
- Processed orders for medical supplies and lab equipment.
- Handled general office duties to support administrative staff during peak hours.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Supported administrative staff by processing payments.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Positioned patients properly during examination or treatment for comfort and safety.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
Medical Assistant
Northside Hospital Atlanta
02.2022 - 04.2023
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients about medications, procedures and physician's instructions.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected samples from patients for laboratory testing purposes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant
Piedmont Cancer Institute
11.2019 - 02.2022
- Triage
- Onco EMR System
- Administered injections, medications and treatments as directed by the physician.
- Phlebotomy
- Chest Port - Blood Draw
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Produced high-quality spreadsheets, documents and presentations for customer-facing and internal needs.
- Acquired business and management skills through various resources to update proficiency.
- Designed, developed and produced corporate newsletters and other promotional direct mail items as directed by marketing.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
Medical Assistant
Harper & Associates
03.2016 - 11.2019
- Grits System
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected samples from patients for laboratory testing purposes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
Education
Associate of Science - Medical Assisting
Atlanta Technical College
Atlanta, GA03.2017
High School Diploma -
Southwest Dekalb
Decatur, GA05-2016
Associate of Science - Nursing
Southern Crescent Technical College
Griffin, GA12-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Adverse reaction identification
- Medication reconciliation
- Intravenous therapy
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- LPN
Timeline
Medical Assistant
Concentra Urgent Care
04.2023 - Current
Medical Assistant
Northside Hospital Atlanta
02.2022 - 04.2023
Medical Assistant
Piedmont Cancer Institute
11.2019 - 02.2022
Medical Assistant
Harper & Associates
03.2016 - 11.2019
Associate of Science - Medical Assisting
Atlanta Technical College
High School Diploma -
Southwest Dekalb
Associate of Science - Nursing
Southern Crescent Technical College