Natarsha Roddie
Stone Mountain
Summary
Professional retail leader with strong background in managing store operations and driving profitability. Adept at team collaboration, adapting to changing needs, and consistently achieving results. Skilled in inventory management, staff training, customer service, and sales strategies. Known for fostering positive work environment and maintaining high standards.
Overview
9
9
years of professional experience
Work History
Store Co-Manager
Roses Discount Stores
01.2024 - Current
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Recommended quality workers to increase company's productivity and profitability.
- Streamlined inventory management processes for timely stock replenishment and reduced excess inventory costs.
- Collaborated with co-manager in fostering a positive work environment that encouraged teamwork and motivated staff to excel.
Life Enrichment Director
Pruitt Place Sandy Springs
02.2022 - 12.2023
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Planned zoo trips, shopping excursions and religious worship opportunities for residents.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Established strong partnerships with local vendors and service providers to enhance available resources and offerings for residents.
Accounts Receivable Clerk
Payments MD
03.2016 - 02.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
Education
Psychology
Georgia State University
Atlanta, GA05-2009
Skills
- Store operations
- Health and safety compliance
- Staff leadership
- Recruitment and hiring
- Customer service
- Friendly and positive
- Multitasking and organization
- Problem-solving
- Team leadership
- Team motivation
- Customer relations
Timeline
Store Co-Manager
Roses Discount Stores
01.2024 - Current
Life Enrichment Director
Pruitt Place Sandy Springs
02.2022 - 12.2023
Accounts Receivable Clerk
Payments MD
03.2016 - 02.2022
Psychology
Georgia State University
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